FX Caprara Chrysler Dodge Jeep RAM of Alexandria Bay in Alexandria Bay including address, phone, dealer reviews, directions, a map, inventory and more

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44170 NYS Route 12
Alexandria Bay, NY 13607

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of FX Caprara Chrysler Dodge Jeep RAM of Alexandria Bay

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.3 (out of 5)

1 out of 3 people said they would recommend this dealer

1 (out of 5)


Reviewed by Hank S in Three Mile Bay N.Y.November 14, 2020

Have been a customer for 24 years because they were honest . That no longer exists in service . Took my 07 Caravan ( Bought There ) because of Anti Freeze leak .. Needed $60 part , a piece of pipe that connects lower radiator hose to engine held by 3 bolts and 1 radiator clamp . Bill was $300 including $60 part . What a rip off .. Stay away , 3 neighbors have had similar if not worse problems with service there and none will ever go back .. I wish Billy Caprara was still around . I was talking to George Kuhn about a new vehicle when there . Guess what , sorry George ..

Customer Service 1

Buying Process 3

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

Horrible dealer

Reviewed by Drew in New yorkMarch 04, 2019

Do not bring anything to this dealer or buy anything from them. Absolutely terrible service department and even worse customer service. Left my truck there for a month and a half and was charged 1500 for work to repair which didn't fix it. Brought truck back to them 3 times AFTER paying them and they would not issue any sort of refund. Stay away from this dealership.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Great people! Great dealership!

Reviewed by Scott Mac in Alex Bay, NYDecember 31, 2011

We've purchased cars from this place for the past 20 years; I'm not sure how many but probably ten vehicles. We've never had a bad experience there. Chris is wonderful & the service dept has kept us happy after the sale. Great people!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About FX Caprara Chrysler Dodge Jeep RAM of Alexandria Bay

Once You Have Selected Your Jeep, RAM, Dodge or Chrysler Model, F.X. Caprara Dodge Jeep Chrysler Ram Is Here to Help You Choose the Right Car Financing Solution
Whether you decide you would like to lease or own your new vehicle, our financing team is here to work with you, so together you can decide on truly what is the best car loan or lease option fits your budget the best. This way, you'll feel confident cruising the streets of Watertown, Fort Drum, Ogdensburg and Gouverneur not just because you are in a stylish new model, but a properly financed one as well.So come see us today, conveniently located at 44170 Route 12 in Alexandria Bay.

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