960 Central Ave
Albany, NY 12205
Sales: 518-641-1221
Used Cars: 518-641-1575
Sales Department
Sun | Closed |
Mon | 9:00am – 7:00pm |
Tue | 9:00am – 7:00pm |
Wed | 9:00am – 7:00pm |
Thu | 9:00am – 7:00pm |
Fri | 9:00am – 6:00pm |
Sat | 9:00am – 5:00pm |
Service Department
Sun | Closed |
Mon | 7:00am – 6:00pm |
Tue | 7:00am – 6:00pm |
Wed | 7:00am – 6:00pm |
Thu | 7:00am – 6:00pm |
Fri | 7:00am – 6:00pm |
Sat | 8:00am – 2:30pm |
See all dealerships near Albany, NY that carry Dodge, Jeep, Chrysler, FIAT, RAM
Overall Rating:
4.6 (out of 5)
91% recommend this dealer
787 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I have a 2021 Jeep Wrangler and noticed a leak on the
I have a 2021 Jeep Wrangler and noticed a leak on the floor which I thought was from the oil filer. I called the service department at Armory and spoke to Nick Miller the Assistant Service Manager and he said to bring it right over which I did. It turned out to be a leaking shock and he said he'd have to order one for me but the vehicle would be safe for me to drive until it came in. He checked on me every few days while the part was on order to make sure everything was fine with the safety of the vehicle. In a few days the part came in and Nick immediately called me and told me to bring it over. He set me up with a loaner vehicle and they took care of the job before the end of the day. You couldn't ask for better service and the Jeep was spotless when I picked it up. It's great to have a service department and people in it that back up their products.
Dealer Response
We here at Armory Chrysler Dodge Jeep Ram Fiat of Albany are overjoyed to read our Service Team provided a great dealership experience. Thank you for trusting us with your vehicle. We will be here to assist you with any future needs, don't hesitate to reach out to us if needed.
Maximum rating = 5
I most recently purchased a RAM truck from Jerome Rucker
I most recently purchased a RAM truck from Jerome Rucker and this is the fourth vehicle I have purchased from him at Armory dealership. Jerome is a great guy to work with and never had a problem with Armory. Larry Bradt
Dealer Response
Hi Larry, we appreciate your continued loyalty and look forward to your next visit!
Maximum rating = 5
Mixed experience trying to find a used truck.
Mixed experience trying to find a used truck. Let me first say that my salesman Jerome was outstanding. Jerome was very helpful and transparent, Helpful in giving me the facts and not pressuring me into a sale, especially since I had driven two hours to see the vehicle. I would highly recommend dealing with Jerome. Where my experience took a turn was my interaction with the assistant sales manager. After finding body defects and broken parts not previously disclosed, he came out to discuss them with me. (Body damage, broken headlight). He never introduced himself, shook my hand, ir said hello, rather took a confrontational tone immediately that there was no way the broken headlight ($500) could be replaced, and that me asking for it was ridiculous, even when it meant I did the deal right there. His tone and approach was rather rude during the entire interaction, and then he just walked away. I do understand with used cars that’s how it is, it was the way it was went about.
Dealer Response
Hi Jordan, thank you for sharing your feedback. I appreciate your kind words about working with Jerome. I regret to learn about the level of customer service you received from the other team member you interacted with. I apologize for this and hope you will contact me so we can discuss this further. Thank you. Albie Russo General Sales Manager 518-641-7722
Maximum rating = 5
THANK YOU CAPITAL REGION FOR MAKING ARMORY THE #1 VOLUME CHRYSLER DODGE JEEP RAM FIAT AND CERTIFIED PRE-OWNED DEALER FOR SEVEN CONSECUTIVE YEARS!!! *BASED ON 2019 2018 2017 2016 2015 2014 AND 2013 RETAIL SALES
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