1622 Route 38
Lumberton, NJ 08048

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Sales: 855-813-8204

Used Cars: 855-846-4791

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 2:00pm

Reviews of Lucas Jeep Chrysler Dodge RAM

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

3256 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

⭐ Strongly Recommend Going Elsewhere I had a very

Reviewed by Renee from Medford NJFebruary 09, 2026

⭐ Strongly Recommend Going Elsewhere I had a very disappointing experience with the service department at Lucas Chrysler Jeep Dodge Ram in Lumberton, NJ. I brought my 2023 Jeep Compass (under warranty) in for electrical issues. I was told the vehicle was unsafe to drive and that the repair would take 5–7 days. Since no loaner vehicles were available, I was advised to rent a car and seek reimbursement through Chrysler Jeep corporate. I later found out my vehicle was actually repaired the very next day, but I was never notified—no phone call, text, or email. Because of the lack of communication, I kept the rental longer than necessary and was not fully reimbursed. What made the experience worse was management’s response. When I raised my concerns, both the Service Manager and General Manager were dismissive and showed little interest in resolving the issue or acknowledging the inconvenience caused. I’ve worked with many dealerships across different brands and have never experienced this level of poor communication or lack of customer care. I would strongly recommend finding a different dealership for service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

It was a good experience.

Reviewed by pwilson531February 03, 2026

It was a good experience. He was very friendly, told me about the refreshments available in the waiting room.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words. We’re glad our team was friendly and made sure you knew about the refreshments in the waiting room. We appreciate the opportunity to assist with your Jeep.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly staff, on time, and easy customer services with

Reviewed by MIKENJ901February 02, 2026

Friendly staff, on time, and easy customer services with issues! Vehicle is under warranty and they have been great fixing any issues that pop up.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for highlighting our team’s friendly and timely support for your Jeep Grand Cherokee L. We’re glad the warranty coverage has made addressing any repairs easy. We appreciate your five-star rating.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lucas Jeep Chrysler Dodge RAM

Lucas Chrysler Jeep Dodge Ram of South Jersey is a full-service Lumberton new and used car dealership. We're dedicated to providing the best service possible and will assist you through the purchasing process any way we can.
Lucas Chrysler Jeep Dodge Rams' enthusiastic staff is here to answer your inquiries. We have been a solid member of the community for over 60 years and you can be sure to receive excellent service before during and after your purchase. If you have further questions don't be afraid to call us at 609-560-3012 or visit us at 1624 Route 38.

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