Buhler & Bitter Jeep Chrysler Dodge RAM in Hazlet including address, phone, dealer reviews, directions, a map, inventory and more

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3290 State Route 35
Hazlet, NJ 07730

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Sales: 732-508-3516

Used Cars: 732-686-6589

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:30pm
Sat 7:00am – 5:00pm

Reviews of Buhler & Bitter Jeep Chrysler Dodge RAM

Overall Rating:

4.3 (out of 5)

84% recommend this dealer

257 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Highly recommend Buhler

Reviewed by Primo from Sayreville nj September 20, 2022

Dropped off my TRX for service on Monday, I spoke with Joe who was very helpful & knowledgeable. He told me it would be done in a day or so. This morning he called me to tell me it was ready. It couldn’t of been any easier or faster. Truck is perfect! I highly recommend Joe in service and Buhler. Thanks again Joe

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks for the awesome review! At Buhler Jeep Chrysler Dodge Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Wasted time

Reviewed by Yurii from NYSeptember 04, 2022

i want to tell you my negative experience with scammers from Buhler & Bitter Jeep Chrysler Dodge RAM , Hazlet, NJ. (Sales consultant Joseph Nitti). Tried to trade my 2020 Dodge Durango RT for a 22 SRT. I ordered a car in February, discussed the price and monthly payment, paid a deposit. After 6 months of waiting, the car finally arrived in August. When I came to pick up my car, the first thing the salesman said was we almost sold your car (ha ha ha). When I took the car for a test drive, I saw that there were already about 40 miles on the odometer and the maximum speed was 98 miles (they gave my car to someone for a test drive). When it came to payments, they increased my payment by $200 per month, which is about $15,000 in 6 years. I didn't take the car because I don't want to deal with liars and overpay such an amount for an already used car. Maybe they had already made an agreement with someone else who drove the car and was ready to overpay for it, so they wanted to F…xx me. I do not recommend doing business with this dealer and consultant .

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Meh.

Reviewed by ajsmbAugust 10, 2022

Meh. Service has a major attitude. We started going here when we moved to the area, but they are either too busy to care, or they don't like their jobs. They wouldn't know this about us, but we are a "car family". My father worked at a dealer in service his entire career, our son is a mechanic, and we own a classic car that we work on ourselves. Sometimes it's easier to bring a car to a dealer to have things done, but we KNOW cars and don't need to be insulted, treated with disrespect or worse- told some BS. Because of their miserable and holier-than-thou attitudes (don't question them or you'll see what we mean) that we've experienced on multiple occasions, we've decided we're never going back to have our cars serviced at Buhler (we own 3 Jeeps by the way) and that brand new $60k Grand Cherokee that we are going to be purchasing next month is most definitely not coming from here.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We are extremely sorry to hear about this and even more sorry to disappoint a customer. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want to hear all about your concerns and address them in the most suitable way. Sincerely, Grant Essner, Service Manager

Overall Experience 2

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Buhler & Bitter Jeep Chrysler Dodge RAM

We have a skilled and knowledgeable sales staff with many years of experience satisfying our greater Monmouth County customers' needs. Located in Hazlet New Jersey the staff at Buhler and Bitter will help you find the Jeep Dodge Chrysler or RAM cars in Hazlet including the all new Durango Challenger 300 RAM 2500 and Grand Cherokee along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Mark Cirillo will help you find that new Jeep Dodge RAM Chrysler or quality used car that you have been searching for.

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