Nielsen Dodge Chrysler Jeep Ram in East Hanover including address, phone, dealer reviews, directions, a map, inventory and more

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175 Rte 10
East Hanover, NJ 07936

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Nielsen Dodge Chrysler Jeep Ram

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

496 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Typical "shop" attitude!

Reviewed by Enraged from East Hanover, NJOctober 12, 2019

Bad experience 30 years ago kept me from this service shop, 30 years later besides it looking impresively clean and modern, the experience with the "typical" shop xxxxxxx had not changed. Total disregard for customer satisfaction, down to the most basic civil etiquette. All day to do simple routine repairs. No status call, all day. Mixup of the work to be done attributed to poor training of appointment staff. Phone rudeness to the point of hanging up before the conversation was over. A 'disgruntled' cashier who was not very helpful. Overall, total disregard for the "paying" customer. Will take another 30 years to get me back to this worst service shop in the planet.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Great dealership

Reviewed by mandilem from Freehold, NJMarch 30, 2019

Nielsen is one of the best dealerships in jersey with their huge selection of every Chrysler, Jeep, Dodge or Ram to choose from! We travel over an hour to go their because theyre a lot bigger than the other dealerships in the Central NJ area. Customer service is awesome with Chris Damon, he does everything he can to find the perfect vehicle for your needs. He takes the time to show you to get yourself familiarized with the vehicle, etc. Also the dealership does fun things for customers such as March madness, tv giveaway, etc. If youre going to shop for a new FCA vehicle, definitely go to Nielsen CJDR!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Jeep Wrangler Serviced at Nielsen

Reviewed by Ralph Iannuzzi from Roseland, NJMarch 26, 2019

The Service Team at Nielsen are professional, courteous and consistently deliver with quality! I highly recommend Nielsen for your service needs!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Nielsen Dodge Chrysler Jeep Ram

Our slogan is "Save today.. The Nielsen Way". We personally believe that when you experience the whole research shopping and car buying experience Nielsen Dodge Chrysler Jeep Ram will provide you the best all-around value. As a Chrysler Five Star dealer we enjoy making car buying as pleasant and enjoyable as it can possibly be. Be sure to ask about our monthly promotions giveaways & celebrity visitors.

When you drive away with your new or used car you will receive your first oil change free and two loaner car coupons as our gift. Also with our Nielsen Advantage Rewards Program your vehicle comes with a Lifetime Engine Guarantee!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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