481 Route 46 West and Naughright Road
Budd Lake, NJ 07828

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Sales: 908-850-8700

Used Cars: 908-850-8700

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Johnson Dodge Chrysler Jeep RAM

Overall Rating:

4.5 (out of 5)

86% recommend this dealer

453 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Rebeca is the best at the dealership.

Reviewed by George from 07853January 13, 2026

Rebeca is the best at the dealership. Ask for her and all will be solve in the best way . She should run the whole dealership . Amazing worker !

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi George! Thank you for the praise of Rebeca and our team! - Johnson Dodge Chrysler Jeep

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I had an excellent experience with Jeep Service thanks to

Reviewed by CharlieJanuary 10, 2026

I had an excellent experience with Jeep Service thanks to Briana Anne and Courtney. Both were truly exceptional—professional, knowledgeable, and genuinely caring throughout the entire process. They kept me informed, answered all my questions, and made what could have been a stressful service visit completely seamless. Their attention to detail and customer-first attitude really stood out. This is the level of service that builds trust and keeps customers coming back. Highly recommend working with Briana Anne and Courtney if you get the chance.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Charlie! Thank you for sharing your wonderful feedback. We're delighted to hear that Briana Anne and Courtney provided such a seamless, informative, and caring experience. We look forward to serving you again at Johnson Dodge Chrysler Jeep!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Service dept is terrible!

Reviewed by adam.gronauJanuary 06, 2026

Service dept is terrible! Had an appointment for 8:00am and they held my jeep for almost 2 days without looking at it. I had to call mult times only to be given the runaround and flat out lied too.Then they charged me $225 for a 10 min diagnosis didn’t offer any kind of discount or even an apology. I couldn’t even see a service manager as they pushed it to the very end of the day. The only way to get my Jeep back that night was to pay the cashier… What a racket . I have purchased 2 vehicles from them and I will NEVER be back again for anything. Shameful!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Adam, we’re truly sorry to hear about your experience. This is not the level of service we strive to provide and we will ensure this feedback is shared with our team so we can take steps to improve our processes moving forward. If you would like to discuss your concerns further, please email your contact information to johnsonautogroupmarketing@gmail.com.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Johnson Dodge Chrysler Jeep RAM

Johnson Dodge Chrysler Jeep is proud to be a part of the John Johnson Automotive Group serving the greater Budd Lake New Jersey area. We are the leading source for new and used car sales maintenance and repair financing and many other auto services. It's our mission to help you find what you need and keep you safe on the road.

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