Poulin Chrysler Dodge Jeep RAM in Rochester including address, phone, dealer reviews, directions, a map, inventory and more

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401 N Main St
Rochester, NH 03867

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Sales: 603-332-0424

Used Cars: 603-332-0424

Hours Toggle

Sales Department

Sun 10:00am – 2:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Poulin Chrysler Dodge Jeep RAM

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

104 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Only Salesperson that really knew the Jeep

Reviewed by Christine from Auburn,NHOctober 17, 2020

I had driven 7 Jeep’s between NH and MA at 7 dealerships. Aristedes was the only person that really knew the Jeep; he was the only one to point out there are radio controls on the backside of the steering wheel. Aristedes no pressure knowledge about the vehicle approach makes him the best car shopping experience ever. When I heard Poulin was being Key I called looking to find out if I was going to want this new dealership...there were three things I wanted to know...is Aristedes still there? Cuz my car salesperson is more like a friend and I can still call and ask him anything. Is Jeremy there? Cuz when you can actually look forward to talking to your service guy he is something special. Do I still have Jill? My powerhouse technician that makes tossing my wheels around look easy (trust me the guys will tell you it’s not) and meticulous attention to detail makes my the customer side of getting your car serviced simple. I am 45 minutes away from them and I always take my Jeep back because I don’t want to deal with anyone else.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

GREAT SALES AND SERVICE....

Reviewed by Steve from Parsonsfield, Me.September 20, 2018

This is our second Jeep from Poulin. Our salesman, John Riordan is a great guy to deal with. The service department is excellent to deal with and is a big reason we came back for our second Jeep from Poulin. I would highly recommend Poulin.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Why shop elsewhere.

Reviewed by BrianD from Berwick, MESeptember 04, 2018

I went in for routine maintenance and a minor repair. Service department folks from the desk to the mechanic on the job were, as always, courteous and pleasant. While waiting for work to be done I wandered out to look at vehicles. Had a nice chat with Mr. Poulin and my trusty salesman Aristedes. We talked about a potential trade and once Aristedes and I found the truck I wanted, he immediately went to work for me. Deals are always made with the customer's interest in mind. Our last 3 vehicles, and most likely the next 3, will come from Poulin.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Poulin Chrysler Dodge Jeep RAM

Poulin Chrysler Dodge Jeep RAM has been in business in Rochester since 1976. Started by our owner Dick Poulin it has become a family affair with sons Ron and Brian now in the business. There are a few times that you won't see a "Poulin in the house" as both Dick and Brian are very much active in the everyday operations. Dealers in the area have come and gone over the years but the Poulin name has remained consistent. The Poulins believe that having their name on the building holds everyone to higher standards. Their name and the company's reputation follows them everywhere. "There's no place to hide when your name is on the building."

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