Key Chrysler Dodge Jeep Ram in Lebanon including address, phone, dealer reviews, directions, a map, inventory and more

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145 NH-120
Lebanon, NH 03766

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Sales: 603-678-4767

Used Cars: 603-678-4203

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat Closed

Reviews of Key Chrysler Dodge Jeep Ram

Overall Rating:

4 (out of 5)

75% recommend this dealer

48 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DO NOT TRUST THEIR SERVICE DEPARTMENT

Reviewed by Debbie from Claremont, NHApril 22, 2022

We brought our truck in for an inspection and left it there for the day. They called to let us know they failed the inspection because we needed new brake pads and rotors at a cost of over $1,300.00. We did not believe them, so told them to forget about it, put it back on the lot and we would bring it home. It's a good thing we did that. At home, in our garage, we took the wheels off and checked for ourselves. The pads were barely worn and the rotors had only a light surface rust. We brought the truck to a different service station and after they did a very thorough check, it passed with flying colors. If we did not know how to check for ourself, we would have been seriously taken advantage of. How many people do they lie, cheat and steal from???

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Do NOT trust their service department.

Reviewed by DebbieApril 22, 2022

Do NOT trust their service department. They failed the inspection on our truck saying that we needed all new brake pads and rotors at a cost of over $1,300.00. We took the truck home, checked for ourselves and found very minimal wear and minor surface rust. We brought it to another service station and after they double checked, they passed the vehicle.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Are you looking for a dealership that will store your...

Reviewed by jrowan4688December 18, 2021

Are you looking for a dealership that will store your vehicle for two months? No call backs? Poor communication? Have I got the place for you! Lebanon Jeep can make all of your nightmares come true!   My 2019 Jeep broke down in VT (took several weeks to fix up there). While driving back to Boston, my Jeep broke down again in Lebanon NH,  so I had it towed to closest dealership which was Jeep Lebanon. They had originally said it would be a couple of weeks to be diagnosed.   Fast forward to EIGHT weeks later. Called multiple times for an update, often being transferred to voice mailboxes that were full. There answer always being “we’re short staffed, we haven’t had a chance to look at it yet, nothing we can do”. The service manager Mike told me they’d get to it soon…then refused to answer my phone calls. I finally had enough and towed it back to the original dealership. While my Jeep had been sitting in Lebanon for two months, mice decided to get cozy and chewed through 5 wires.   I’d rather fork my eyes out a hundred times than deal with these incompetent fools. I’m wondering if these goons have even ever worked on a Jeep…

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Key Chrysler Dodge Jeep Ram

Key Chrysler Dodge Jeep Ram of Lebanon in Lebanon NH treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

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