Key Chrysler Dodge Jeep Ram

We brought our truck in for an inspection and left it there for the day. They called to let us know they failed the inspection because we needed new brake pads and rotors at a cost of over $1,300.00. We did not believe them, so told them to forget about it, put it back on the lot and we would bring it home. It's a good thing we did that. At home, in our garage, we took the wheels off and checked for ourselves. The pads were barely worn and the rotors had only a light surface rust. We brought the truck to a different service station and after they did a very thorough check, it passed with flying colors. If we did not know how to check for ourself, we would have been seriously taken advantage of. How many people do they lie, cheat and steal from???

Do NOT trust their service department. They failed the inspection on our truck saying that we needed all new brake pads and rotors at a cost of over $1,300.00. We took the truck home, checked for ourselves and found very minimal wear and minor surface rust. We brought it to another service station and after they double checked, they passed the vehicle.

Are you looking for a dealership that will store your vehicle for two months? No call backs? Poor communication? Have I got the place for you! Lebanon Jeep can make all of your nightmares come true!   My 2019 Jeep broke down in VT (took several weeks to fix up there). While driving back to Boston, my Jeep broke down again in Lebanon NH,  so I had it towed to closest dealership which was Jeep Lebanon. They had originally said it would be a couple of weeks to be diagnosed.   Fast forward to EIGHT weeks later. Called multiple times for an update, often being transferred to voice mailboxes that were full. There answer always being “we’re short staffed, we haven’t had a chance to look at it yet, nothing we can do”. The service manager Mike told me they’d get to it soon…then refused to answer my phone calls. I finally had enough and towed it back to the original dealership. While my Jeep had been sitting in Lebanon for two months, mice decided to get cozy and chewed through 5 wires.   I’d rather fork my eyes out a hundred times than deal with these incompetent fools. I’m wondering if these goons have even ever worked on a Jeep…