Carson Dodge Chrysler Jeep RAM in Carson City including address, phone, dealer reviews, directions, a map, inventory and more

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3059 S Carson St
Carson City, NV 89701

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Reviews of Carson Dodge Chrysler Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

No communication on contract with female finance

Reviewed by Kevin from Sparks NevadaOctober 28, 2021

Went to Carson dodge bought 3 vehicles had a problem with my challenger they too me out of the car and put me in a truck Jason was great the problem I had is that I was told my pymnt would be 663 and was told Chrysler picked up never heard back then I get pymt book from Nevada credit union 699 a month finance manager never told me who had contract if you tell somebody a price on pymnt the woman ehoi dealt with never gave me a answer also I asked if it had gap she told me will not go back for another car as long as she is there was not very friendly and was standoffish everyone else is great especially Jason. Thank you

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 2

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

DEF fule

Reviewed by kelton m arnold from MindenFebruary 01, 2021

Why is your DEF so xxxx pricey. 26.00 for 2 1/2 gals. When its 2.50 for a gal other places. It's a rip off to get it at your service department.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Customer Service leaves a lot to be desired

Reviewed by Bruce-. Carson City from Carson City NVJuly 30, 2018

Just got home from the dealership to have a new key fob made. Two days earlier the girl upfront told me that I had one in September and it may be under warranty. Before that I didn't even think their was a warranty for that part. I informed the service technician of what I was told when I returned for the service and left my truck. Returned later to pick up my truck and was told that I never had one replaced at the dealership. Basically called a liar! Went out to the truck and found the paperwork in the glovebox with service technician hovering over me like I was trying to pull a fast one. The fob was replaced earlier than the time I was told and had relayed to the technician. Then, and only then, was I informed by the technician that his computer didn't go back that far. May have mentioned that prior to the accusation! Lucky for the paperwork I kept, or they would still believe I was a thief and liar! Not use to my integrity being questioned.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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