Carson Dodge Chrysler Jeep RAM

Why is your DEF so xxxx pricey. 26.00 for 2 1/2 gals. When its 2.50 for a gal other places. It's a rip off to get it at your service department.

Just got home from the dealership to have a new key fob made. Two days earlier the girl upfront told me that I had one in September and it may be under warranty. Before that I didn't even think their was a warranty for that part. I informed the service technician of what I was told when I returned for the service and left my truck. Returned later to pick up my truck and was told that I never had one replaced at the dealership. Basically called a liar! Went out to the truck and found the paperwork in the glovebox with service technician hovering over me like I was trying to pull a fast one. The fob was replaced earlier than the time I was told and had relayed to the technician. Then, and only then, was I informed by the technician that his computer didn't go back that far. May have mentioned that prior to the accusation! Lucky for the paperwork I kept, or they would still believe I was a thief and liar! Not use to my integrity being questioned.

They have no problem selling you a truck but don't call for service you won't get a call back, they don't care about you after the sale.