Carson Dodge Chrysler Jeep RAM in Carson City including address, phone, dealer reviews, directions, a map, inventory and more

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3059 S Carson St
Carson City, NV 89701

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Reviews of Carson Dodge Chrysler Jeep RAM

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

70 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

DEF fule

Reviewed by kelton m arnold from MindenFebruary 01, 2021

Why is your DEF so xxxx pricey. 26.00 for 2 1/2 gals. When its 2.50 for a gal other places. It's a rip off to get it at your service department.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Customer Service leaves a lot to be desired

Reviewed by Bruce-. Carson City from Carson City NVJuly 30, 2018

Just got home from the dealership to have a new key fob made. Two days earlier the girl upfront told me that I had one in September and it may be under warranty. Before that I didn't even think their was a warranty for that part. I informed the service technician of what I was told when I returned for the service and left my truck. Returned later to pick up my truck and was told that I never had one replaced at the dealership. Basically called a liar! Went out to the truck and found the paperwork in the glovebox with service technician hovering over me like I was trying to pull a fast one. The fob was replaced earlier than the time I was told and had relayed to the technician. Then, and only then, was I informed by the technician that his computer didn't go back that far. May have mentioned that prior to the accusation! Lucky for the paperwork I kept, or they would still believe I was a thief and liar! Not use to my integrity being questioned.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.6 (out of 5)

Service

Reviewed by Steve from Smith Valley NevadaSeptember 20, 2017

They have no problem selling you a truck but don't call for service you won't get a call back, they don't care about you after the sale.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

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