Wood Motor Company Ford CDJR in Pineville including address, phone, dealer reviews, directions, a map, inventory and more

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92 Route OO
Pineville, MO 64856

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Reviews of Wood Motor Company Ford CDJR

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

5 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I just purchased a new Ram. Chris in sales and Rya

Reviewed by Adam from Southwest cityApril 11, 2022

I just purchased a new Ram. Chris in sales and Ryan in Finance were both very professional and pleasant to do business with , highly recommend them .

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Stellar Service

Reviewed by RLO from Bella Vista, ARDecember 10, 2021

This is the first review I have ever written, but I found it worth my time to share my positive service experience. I recently had an in-depth and expensive engine service for my Ram 1500. Service Manager, Paul, went above and beyond to discuss the situation with me, ensuring I completely understood the issue, each solution, and expense. He introduced me to service technician, Eric, and reviewed with me the failed parts and explained "the why" and history of this particular issue. Paul understood the expense associated with this repair and worked with me to achieve a fair repair bill. Wood CDJR conducts all basic service for my two Ram trucks and my experiences have all been positive. This was the first major repair by Wood and their personal interaction, quality of service, and pricing was stellar. The personal interaction, and of course quality service, is what keeps me coming back. I appreciate the genuine and positive experience from Wood CDJR Pineville, Mo. Please keep up the great service!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.7 (out of 5)

Fantastic Service Adviser : Hayden

Reviewed by Ms. King from CentertonApril 28, 2021

Wood Motor Company of Pineville is very fortunate to have such a great service advisor as Hayden. I feel very fortunate to have had him working with me to replace the gas tank on my car. He is very professional, knowledgeable and customer service oriented. He kept me informed as the repairs on my car took place and because we had to wait on delivery of the gas tank, he gave me a loaner car so I could continue getting to work. He was always patient, friendly and respectful and never treated me different because I am a woman. He is a huge asset to the service department at Wood Ford in Pineville. Thank you, Hayden,! I look forward to seeing you again when my car needs its maintenance.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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