Tri State Chrysler Dodge Jeep RAM in Maryville including address, phone, dealer reviews, directions, a map, inventory and more

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2017 S Main St
Maryville, MO 64468

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Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Tri State Chrysler Dodge Jeep RAM

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

245 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

NEVER take your vehicle here for service

Reviewed by Craig Russell from Stanberry,MOMarch 20, 2021

Communication between the service department and Customer is despicable. I brought my work pickup to them for service a month ago. After 2 weeks (due to poor communication and organization by Tri-State), and $500 plus dollars later, I received my truck back with the same problem I brought it in for. I am a very forgiving guy, so I brought the truck back 2 weeks later, and gave them another chance to fix the problem. The day after my appointment I had not heard from there service department. Several phone calls and voicemails later I reached someone from the service department. They had not found the cause of the issue yet, so I agreed to give them the rest of the afternoon, but asked them to keep me informed on there progress. The following afternoon I I still had not heard from the dealership, so I have picked the truck up and will taking it somewhere else to be diagnosed and fixed. I will not be doing business here ever again. If the rest of Tri-State is run like there service department, I know it would be a mistake.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Craig, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

2015 Ford F150 Quality used truck!

Reviewed by JStan from Bedford, IowaDecember 31, 2020

Tri State Ford treats people right. I think this is the seventh vehicle we have purchased from Tri State over the years. Worked with John Turner to purchase a quality used 2015 Ford F150. John knows how to work with a customer in a no nonsense manner to find the right fit.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Chrysler 300, Satisfied Customer!!

Reviewed by Clint Vanderpool from Conception, MoOctober 10, 2020

Bailey and I bought a 2013 Chrysler 300 from Tri State Ford in Maryville Missouri. The salesman Chase was very professional, knowledgeable, helpful, and worked with us until the deal was done. I was working the day the paper work was done and Chase brought a clean, and serviced vehicle to us along with the paperwork on a day he was off from work!! A great dealership to do business with. Very knowledgeable, professional, polite, willing to help get you in a nice ride!! A We will be back for our next vehicle purchase!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Tri State Chrysler Dodge Jeep RAM

Tri State is honored to be 2013 Business of the Year 2014 and 2016 Presidents Award winners.

Our strong committed team is eager to satisfy your every need from Parts and Service to selecting the perfect vehicle from our large new and pre-owned inventory. Tri State provides a small town atmosphere with a no hassle buying experience offering a variety of finance options that fit your needs!

You can trust Tri State will get you into the vehicle you choose with professionalism and attention.

Tri State we're worth the drive!

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