1051 SE Oldham Pkwy
Lees Summit, MO 64081

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Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Lee's Summit Dodge Chrysler Jeep RAM

Overall Rating:

4.3 (out of 5)

78% recommend this dealer

81 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Jeep dealership and sales team

Reviewed by Shirley P from Raytown, MOJuly 09, 2023

Bought my second Jeep Renegade at LSDCJR today and it was a wonderful experience. I did a walkin without an appointment and Shane Brady was an awesome salesman. The entire sales team was very helpful and found the exact Renegade with all the luxuries I just had to have. Shane even personally traveled and picked up the car from a sister dealership just so I could have what I wanted. Thank you to the team that assisted Shane in the sale. Much appreciated! David in finance worked his magic and was a hoot. Special thank you for Michael Moananu for his assistance.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Shirley, thank you so much for choosing Lee's Summit Dodge Chrysler Jeep Ram! We're delighted to hear that Shane and the rest of our team provided you with a wonderful experience. Enjoy your new Jeep Renegade and don't hesitate to reach out if there's anything else we can assist you with in the future!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Service(no service)

Reviewed by Pissed off from Lees SummitJanuary 21, 2023

To whom it may concern. I am not a very happy customer with your service dept. I brought my 2015 Ram 2500 to your service dept. 02 Jan 2023 for an oil change and fuel filter change. I too mentioned a sound and smell of exhaust coming from the engine compartment. I am not a mechanic although I know what a turbo is supposed to sound like. First of all, my vehicle was promised the same day I dropped it off. I never received a call or any information whether my vehicle was done or not. The second day you had my vehicle, 03 Jan 2023, I had to call early evening to see if my vehicle was done. I was told the service advisor was not working and the female advisor would have to check. She claimed it was done. I asked her if the turbo and down pipe was looked at for any issues. She said she would have to ask the tech. She came back to me and said the tech claimed there was no issue. I asked her to check again and rev my truck and it would be noticeable. She came back and claimed no issue. At this point I did not have time to haggle about it. Then I got the invoice, number 487685, for the oil change and fuel filter change. The amount shown due was over $700.00. I was in shock. I can normally get my oil changed with filter and a 25-point inspection for about $150.00. The fuel filters I normally pay around $250. Yes, $400 OTD. I feel I was way overcharged, and my truck was still not fixed. Today, 04 Jan 2023 I took my truck to a mechanic regarding the issue I suspected with the turbo. Sure enough, 5 minutes on the rack and I was told the U Band was not connected to the turbo. Imagine that. 45 minutes later it was fixed, and I had yet another bill I had to pay of $374.56. The reason and only reason I brought my truck to your service department was because 18 months ago your dept installed my new turbo and it should have been under warranty. Well, your “Certified” technician dropped the ball on this one. I would at the minimum like to be reimbursed for the cost of getting my truck fixed properly. The amount of $ 374.56. Rest assured; I will never have any of my vehicles serviced at any of your locations.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for reaching out. I'm sorry to hear about this frustrating experience and would like the opportunity to discuss the situation with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Derek Hill - General Manager - 816-525-9825

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Horrible Service

Reviewed by Paul from Lees SummitDecember 28, 2022

I have had Rams and Jeeps my entire life, last 2x for basic service, they said they completed items but after checking nothing was done as they said. From tire rotations, to screw in tire they said they fixed to even as simple as topping off the fluids. Didnt have time as well to look into why new Radio was going to a black screen. Guess they think thats normal also. If I could rate them zero stars I would have.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Paul, we're sorry to hear that your service experience was less than satisfactory. We certainly want your Jeep and Ram vehicles to run smoothly and receive proper care. We would like the opportunity to discuss these concerns with you at your convenience. Thank you, Lindsay Capra - Service Manager - 8165259825

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Lee's Summit Dodge Chrysler Jeep RAM

Lee's Summit Chrysler Dodge Jeep Ram has sold and serviced new and used Chrysler Dodge Jeep Rams in Lee's Summit Missouri for more than 20 years! We are experts at acquiring the most popular vehicles and pricing them at the most competitive prices. Lee's Summit Chrysler Dodge Jeep Ram offers a No Haggle/No Hassle approach initially on every new or used car! We price every car at market pricing to ensure we sell them fast! That means you will have a nice low price from the beginning which makes your buying experience stress free.

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