Capitol Chrysler Dodge Jeep RAM in Jefferson City including address, phone, dealer reviews, directions, a map, inventory and more

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3201 Missouri Blvd
Jefferson City, MO 65109

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 1:30pm

Reviews of Capitol Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.5 (out of 5)

9 out of 13 people said they would recommend this dealer

1 (out of 5)

Would give a zero if possible

Reviewed by Muddage in LathropMay 24, 2021

I live about 200 miles away from this dealer. We made the deal over the phone and via email. This sale was contingent on me selling my truck here. I sold my truck and decided I would like to buy the one they had. The truck that I am wanting to purchase from this dealership is a 2019 Ram with a 5th wheel hitch in it. I asked several questions about the hitch and told them I needed the hitch included in the deal. The salesman said yes it is included. I put down a deposit to hold the truck (non-refudable). The day before i went down the hitch was removed from the vehicle. I get a text from the sales person not to worry the bossman is going to make it right. I drive the 3.5 hours down to the dealership and guess what the salesman reports that the bossman says there is nothing he can do. Now that I have sold my truck along with the hitch I have no way to pull my camper for our upcoming trip in 4 days. This bossman never did come out to talk or meet me. Worst experience buying a vehicle of any kind in my 50 years. Avoid at all costs!! This place is a hoax!!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

extremely disatisfied in auxvasse,mo. area

Reviewed by hunting a vehicle in auxvasse,mo 65231August 27, 2020

they forgot the title application, inspection slip, any thing about registration, and sent me home with a dead battery! thats all so far but i just recently traded. thhe only thing good about this place i can see was Jordan ( my salesman) and the gal who called and invited me to come!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Met with lies.

Reviewed by Jeremy in Forest Lake, MNJune 15, 2020

I will start by saying I purchased a vehicle from Capitol Chrysler and if there were a negative star rating system that is how I would rate them. This is the typical old school car dealership, with typical lying, dishonest car salesmen and management, based on the majority of the employees I dealt with. They will tell you what ever it takes to get the sale, even if it is a straight out lie. I am from out of state and was dealing with Steve Tolbert the General Manager on a used 2020 vehicle. I expected some sort of typical car salesman BS like what he said, "this vehicle is so clean I could put it on the show room floor and sell it as new" or "we do not do fees like other dealerships" both were not true. I had asked some very specific questions and requests that would determine if I would make the 8 hour drive, one way to buy my new vehicle, and they were answered with straight out lies. When I got there I was passed off to a sales advisor that really knew nothing of the vehicle and she spoke misinformation just to appease me. Even after I got home, and realized I had been lied to, I reached out to them to make it right, there has still not been a response. Once they got my money they could care less if I was a satisfied customer. I will say that the only positive experience I had was dealing with the finance manager Coung Nguyen, he was very professional. I WOULD NOT RECOMMEND PURCHASING FROM from Capitol Chrysler Dodge Jeep Ram in Jefferson City, MO.

Customer Service 1

Buying Process 4

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

About Capitol Chrysler Dodge Jeep RAM

At Capitol Chrysler Dodge Jeep Ram, we're dedicated to earning your business again and again.

*We have an extensive selection of new & pre-owned vehicles to choose from, AND if we don't have what you're looking for, we will find it for you. This is a free, no-obligation vehicle locate service!

*We have low pressure, inviting sales teams to make your experience here fun and exciting.

offering fast oil changes and more, is open Monday - Saturday to accommodate your busy schedule!

*Our service, parts, & auto body repair departments are located on site to accommodate all of your vehicle aftercare needs.

Ready to buy? Get a price quote before visiting the dealership.

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