Clement Chrysler Dodge Jeep Ram Florissant

Very unprofessional and one of the customers service employee was very rude. I felt they were racist

The customer service that I was provided was more focused on the sale of a product and not the customer need. The sale of tires were pushed and was entered as if to purchase without the commitment of yhe purchase from me (the customer). With the completion of the service that I was provided, the sale person stated for me to find my own car on the lot because there was a shortage of porters that day. As a person in the customer service industry, I would have gotten the car myself and brought it to the customer.

The Service Department did an outstanding job getting my Jeep Grand Cherokee completed. I had a scheduling complication and was not going to be able to pick my vehicle up at the original time that I had set the appointment for, so I was going to re-schedule. When I called to do just that, their service representative actually listened to my reason and worked it out so that I could keep the original appointment and just move my pickup time two hours earlier. A Big THANK YOU to the service representative AND The SERVICE DEPARTMENT for being so accommodating!!