Heartland Chrysler Dodge Jeep Ram in Excelsior Springs including address, phone, dealer reviews, directions, a map, inventory and more

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2017 W Jesse James Rd
Excelsior Springs, MO 64024

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Sales: 888-229-7752

Used Cars: 888-440-0707

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Heartland Chrysler Dodge Jeep Ram

Overall Rating:

3.6 (out of 5)

85% recommend this dealer

116 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don’t buy here

Reviewed by Tommy Maples from Braymer MoMarch 23, 2023

We bought a car less than a month ago. We agreed to a payment and ended up with a higher payment. Now today the car quit running while driving in the middle of the road. I had to get help to tow it home. We are in debt more than we wanted and now a car that can’t be driven and now they won’t even answer or return a call!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Better late than never, thank you Heartland CJRD for

Reviewed by elvis.puenteFebruary 11, 2023

Better late than never, thank you Heartland CJRD for getting me back into a Ram. I can't thank you all enough for the deal you got me and most importantly not wasting my time with an insulting low ball offer for my trade in. Heartland by far knows how to treat their customers better than any dealership I've ever done business with in the last 20 plus years.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I bought a 2022 Jeep and wanted it delivered out of

Reviewed by Arizona GolferJanuary 16, 2023

I bought a 2022 Jeep and wanted it delivered out of state. Everything was good until I started dealing with Robert Strong. I need the MSRP or at least a list of all the equipment on the Jeep. After numerous emails I called Robert and he actually argued with me.Finally got that. The car was scheduled for delivery and the driver took it to the wrong address and insisted we come pick it up. Only got one keys and after five, five! emails to Robert I asked it to be sent to my address in Scottsdale. Received the UPS notice and was sent to the wrong address!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Heartland Chrysler Dodge Jeep Ram

Ready for a new or used car truck or SUV? Heartland CDJR is the only Chrysler Dodge Jeep and Ram dealer in the Kansas City area to include a FREE Lifetime Powertrain Warranty on ALL New Vehicle Purchases for unlimited time and unlimited miles. Our 1-Price pledge is to give you our best price the first time. Our customers love their car buying experience without the back and forth haggling or time consuming negotiations. Visit our Excelsior Springs MO dealership to experience the easier way to buy at a value unmatched by our competitors.

Where Nice People Buy From Nice People!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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