Carthage Chrysler Dodge Jeep RAM in Carthage including address, phone, dealer reviews, directions, a map, inventory and more

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2816 Grand Ave
Carthage, MO 64836

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Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Carthage Chrysler Dodge Jeep RAM

Overall Rating:

4 (out of 5)

75% recommend this dealer

4 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unprofessional Service Manager

Reviewed by Jennifer Whiteside from Nevada, MOJanuary 29, 2020

Spoke with the service manager, Billy Streets, today about the bill for services provided. Technician installed a part, diagnosed as required by Carthage Chrysler, that did not fix the problem. When asking why we were charged for a part that did not fix the vehicle he stated they would not do anything about the price, but he would take the part off the ticket and charge more money, because we were complaining. We‘ve spent $4,794 with the Ford Store and $4,263 with the Chrysler Store in parts and service. If they won’t help us out over a $188 part, they won’t help you out either. Not going back as long as he is the manager or until he apologizes for his extremely rude behavior.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Happy Jeep Owners

Reviewed by Chad Perkins from Neosho, MONovember 20, 2018

Everitt was an amazing salesman. He was able to make a very satisfying deal for us which gave us a very fair price for our old vehicle and provided excellent terms on the new vehicle. He met all of our needs and even a few wants. We are extremely satisfied customers and happy new Jeep owners.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great service and friendly staff

Reviewed by Ethan K from Neosho MONovember 05, 2018

I was in the market for a used vehicle and found one on cargurus from Carthage Chrysler that I was interested in. I called up the dealership to see if the vehicle in question was still there and got ahold of salesman Devin Wilcox who told me it was and to let him know when I wanted to come over and look at it so he could have it ready for me. I ended up going to look at the vehicle a few days later and the experience I had dealing with Devin and the entire Carthage Chrysler team was phenomenal. They weren’t pushy and didn’t beat around the bush when we figured out a deal on the vehicle. I bought the car I and have been very pleased with it. I would do business with them again and would definitely recommend friends and family.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Carthage Chrysler Dodge Jeep RAM

Welcome to Carthage Chrysler! Located in Carthage MO Carthage Chrysler Dodge Jeep RAM is proud to be one of the premier dealerships in the area. We strive to make your experience with us a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Chrysler Dodge Jeep or RAM you've come to the right place.

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