Dodge, Jeep and Chrysler
New Car Dealership in Camdenton, MO
Overall Rating
3.9/5
Read dealer reviews
Welcome to Sakelaris Chrysler Dodge Jeep Ramp of Camdenton!
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Sakelaris Chrysler Dodge Jeep RAM Reviews
Overall Rating
3.9/5
6 out of 8 people recommended this dealer
Dante's hell has nothing on this service dept.
Reviewed by The Browns
in Hannibal, MO and Osage Beach, MO
June 14, 2017
Car sustained damage in a MVC and was taken here to repair the drive train. Now 6 months, multiple visits and untold phone calls later, car squeaks with every bump. On visits we are told the had to order parts and on phone calls, we get switched to voicemail, hung up on, or put on prolonged hold and nobody comes back. We confronted the service manager who said he was new and was going to get the job done. Based on that, we took the car back yet again, was told it would be ready at 5:30 that evening. We were given a loaner that was dirty and smelled of tobacco. When we inquired to see if car was ready, we were told they wouldn't be starting on the car for a couple of days. Subsequent calls went to voicemail.
bought a ram 1500
Reviewed by Kenneth Markley
in Lebanon
June 06, 2017
Stuart was awesome he didn't push but helped all he could as a result I now have a new truck
2016 Jeep Wrangler rubicon service
Reviewed by Michael Titus
in Sunrise Beach, Missouri
December 01, 2016
After having a headliner fall I notified service department and and instructed to bring vehicle in for service
At scheduled appt for service was told by service writer that parts has to be ordered and would take about a week
After 2 weeks I called service dept only to learn that parts still had not come in
Another 2 weeks with no response from service a againcalled and was told a seat belt part had arrived but not the headliner as it was still in order
Again about 3 weeks later I received a email from the car salesman (John Sutton) I had purchssed the vehicle from about a future follow up routine service. I the responded to him about this continuing problem of 6 weeks.
The same day I emailed the salesman back I received notice from him that part for headliner had never been ordered and he had just been assured it would be resolved. Approx a week later the part came in and I was scheduled for service at 8:00 ton8:30
On 12/1/16 at service writers request as he said this would be best see for them and let them know I would
Be waiting in vehicle
When I showed up for appt on 12/1/16 I was asked if I was waiting and I said yes, was told they would
Try and work it it, I questioned, don't I have an appt?
At that time I went directly to salesman and it took his actions s to get this vehicle into shop for scheduled appt
The entire experience was an absolute badnone
