Landers Chrysler Jeep Dodge RAM in Southaven including address, phone, dealer reviews, directions, a map, inventory and more

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315 East Goodman
Southaven, MS 38671

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Landers Chrysler Jeep Dodge RAM

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

806 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Not happy

Reviewed by Benjamin N Mccaleb from SouthavenJune 05, 2021

I’m not a happy customer. I bought a truck from y’all about 3 to 4 weeks ago and everything was great, but got called today about my trade in price and I owed $640 something dollars. Does this dealship go by what there told or do they find out before you sing the papers. I thought when I signed the papers it was a done deal. I got called and said I owed $650 and that sounds like your people are not doing there job. I’m not a happy customer and have bought 3 trucks only one from y’all in the last 4 years but I think this is not good business. I don’t think I would ever buy a vehicle from Landers again because of this. You should make sure everything is final before people take the vehicle. Thanks Ben Mccaleb

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.5 (out of 5)

Service and 3week wait time seemed extream

Reviewed by Earl from Southaven MsSeptember 15, 2020

3 week wait list for a front end inspection. I also have a warranty that will expire before then and they offered no solution even when it was there fault.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair 3

Maximum rating = 5

1.5 (out of 5)

Landers Service Department is Incompetent

Reviewed by Brian Casabella from Southaven, MSMay 04, 2020

Purchased a 2020 RAM Rebel off the showroom floor with only 50 miles on the speedometer. This was my first brand new vehicle ever. I was washing my new truck and discovered water in the driver's side front floor board while shop vacuuming. Dropped off at Landers. Stan was an excellent service guy. They said they had to replace the door seal, but the part would take a week to arrive. Once the seal arrived, they discovered the issue was in another area and assured me it was repaired. They returned my truck with a door seal that was installed backwards, a deep scratch on my door handle, a scratch on my console, the floor was still soaked with water, and mud in the cab. See the pictures. I dropped my Rebel back off at Landers and the manager, Larry, agreed to fix the leak and the scratch on the door handle. He did not agree to fix the scratch on the console. He basically called me a liar by not fixing it. He reassured me my truck would be taken better care of. A week later, my leak is fixed, my door handle is fixed, but my console is still scratched. And they returned my truck even dirtier than before. There were tar-like smears on areas around my windshield, hood and doors. My conclusion: The sales staff and service staff I dealt with were great. The mechanics and service workers in the back do not take pride in their work and generally seem to not be trained very well. There is no quality control. I have my previous vehicle to measure my opinion by. I owned a Tundra for 8 years and never had a single issue with the service or mechanics. I will be looking for another Ram dealership to have my oil changes, tire rotations, and service work done.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair 1

Maximum rating = 5

About Landers Chrysler Jeep Dodge RAM

Landers Chrysler Dodge Jeep in Southaven is your one stop shop for all of your automotive needs. We are a locally owned automotive needs provider in the Mid-South serving 5 states of customers who trust in our name and services. Selling and servicing cars trucks and suv's are our game. Investing in our community is how we give back to the areas surrounding us and the children and people in the Mid South are our priority.

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