Carlock Chrysler Dodge Jeep RAM in Saltillo including address, phone, dealer reviews, directions, a map, inventory and more

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966 Cross Creek Dr
Saltillo, MS 38866

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Sales: 662-269-6998

Used Cars: 662-350-6400

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Carlock Chrysler Dodge Jeep RAM

Overall Rating:

3.8 (out of 5)

73% recommend this dealer

11 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

Service

Reviewed by SSmith from Tish County, MSNovember 09, 2019

I purchased a camaro last May that had only one key. I was promised another, and several calls and excuses later, I told to come today November 10. Waited 2 hours still no key, management wouldn’t even take the time to see me. They had a service employee tell me they would take care of it. I’ll get my own key and shop elsewhere in the future. This is my 3rd and last vehicle I’ll purchase from Carlock

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

On going Warranty issues for the past 10 months

Reviewed by Very unhappy from Tupelo MSAugust 16, 2019

This past Tuesday I took my 2018 Ram 1500 Limited in for recall and warranty work, along with work I WAS GOING TO PAY for. I marked a CV joint that I was going to PAY to have removed and the service manager took offense and said I was calling him a lair for doing that. I was then told to leave the property and don't come back I spoke with the General manger 8/16/19 and was told I was to leave the property. He believed every word the service manager said regardless of the fact he was not present

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.3 (out of 5)

RAT found in Jeep

Reviewed by Lindsey Williams from Falkner, MSApril 11, 2019

I took my Jeep in on Friday morning (4/5/19) and picked it up on Tuesday afternoon (4/9/19). On Wednesday morning I opened my glove box to find a RAT approximately 6 inches long plus however long his tail was. Had a friend search for the rodent. Took it to a Carwash to wash out the engine bay to make sure it wasn’t in there. Took off the engine cover to find a recent rats nest being built. It chewed part of the foam from the engine cover and another part of foam near the engine as well as napkins form the glove box. My car did not have a rat before it went to the dealership. However, they are unwilling to replace the engine cover, have my car detailed or admit it came from their dealership. I understand it’s hard to say it came from their but it is the only place my Jeep has sat long enough for a rat to get in and build a nest. The management is kind, but I will never feel comfortable leaving my car to be worked on at this dealership again.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Carlock Chrysler Dodge Jeep RAM

Why Should Drivers in North Mississippi and the Surrounding Areas Choose Carlock Chrysler Dodge Jeep Ram?

Of course there are many reasons but perhaps the most important is the incredible service we offer. From taking our time to ensure our customers have the best car buying experience when choosing a new Dodge RAM Jeep or Chrysler model to making sure each of our clients obtain the car loan and Dodge RAM Jeep Chrysler lease that he/she is most comfortable with our commitment to you is unsurpassed.

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