Crown Dodge Chrysler Jeep Ram Fiat in Pascagoula including address, phone, dealer reviews, directions, a map, inventory and more

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2707 Shortcut Road
Pascagoula, MS 39567

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Sales: 228-366-9190

Used Cars: 228-366-9202

Reviews of Crown Dodge Chrysler Jeep Ram Fiat

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

39 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Illegal lending practices- verify APR with bank

Reviewed by Travis from Pensacola, FlMarch 18, 2022

Recently purchased a vehicle (3/17/2022)from Crown Chrysler dodge Jeep fiat in Pascagoula Ms. The finance manager (Shemuel McCraney) told me that they do not mark up loans from the bank, the loan they quote is coming straight from the bank. After I purchased the truck, I called the bank (Bank of America)and found out that the bank quoted 2.99% and the dealership marked it up and sold it to me at 4.99%. After I confronted the manager (Stan Crawford) about this, they said they would cancel the loan since it wasn’t funded yet. The next day Stan called back and said the loan was funded and there was nothing he can do. I called the bank and they said that was not the case and the dealer can still cancel the loan. No matter how you make a deal with these guys, it is not open and they will get it back from you some way. If you still plan to buy from them, contact your bank directly but do not do this until after you have agreed upon the price and after they quote you your APR. The fraudulent and unfair lending practice of lying about marking up interest rates to make $300-400 at the expense of the consumer in the amount of $5000 is criminal. They need to be held accountable.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Fuel filter/oil change

Reviewed by Ricky Register from Gautier, MSNovember 10, 2020

Great communication... great service.... good folks!! The service was faster than expected. My service tech was detailed and informative. I’ve bought several vehicles from them and always a good experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Happy Jeep Owner

Reviewed by Pamela Guy from DaphneOctober 30, 2020

Working with Deedy was a pleasure, she really made this effortless. Love my new Gladiator! The whole team at Crown Dodge has been the best experience for me!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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