148 Ventura Dr
Lucedale, MS 39452

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Sales: 877-656-3590

Used Cars: 833-867-1497

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Walt Massey Chrysler Dodge Jeep RAM of Lucedale

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

428 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Listen up, world: if you own a Dodge Challenger (or

Reviewed by zeichen19January 23, 2026

Listen up, world: if you own a Dodge Challenger (or honestly any vehicle with a pulse and a V8 heartbeat), and you live anywhere within a 500-mile radius of Lucedale, Mississippi, STOP SCROLLING RIGHT NOW and prepare to have your mind blown. I took my beloved Challenger in for what I thought was going to be a standard “just check it out” visit. What I got instead was a full-on masterclass in legendary customer service delivered by the one and only Lindsey Patterson. From the instant I pulled up to the service drive, Lindsey appeared like a guardian angel sent from Mopar heaven itself. She didn’t just greet me, she welcomed me like family she hadn’t seen in years. Warm smile, genuine eye contact, zero rush. She listened, REALLY listened, to every single detail I threw at her about my Challenger’s little quirks, the exhaust note I love, the way the shifter feels on a cool morning, even the random rattle I swore was coming from the passenger side. No eye-rolling, no “that’s normal,” no brushing me off. She took notes like a detective on the case of the century. Then the magic really started. She got my baby into the bay faster than a Hellcat launch, communicated every step with crystal-clear texts and explained everything in plain English mixed with just enough gearhead lingo to make me feel respected, not talked down to. Diagnosis? Spot-on. Fixes? Executed with surgical precision. The team under her direction worked like a well-oiled machine, and my Challenger came back not just repaired—it came back reborn. Smoother idle, tighter steering feel, that beautiful exhaust growl s

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share such an incredible review. We’re beyond grateful for your kind words and thrilled to hear your experience exceeded every expectation. Lindsey truly sets the standard for customer care, and it means a lot to know she made you feel heard, respected, and taken care of from start to finish. We’re proud of the service team and their attention to detail, and we’re especially happy your Challenger came back feeling better than ever. Thank you for trusting us with your vehicle—we look forward to being here for you anytime you need us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

5.0 (out of 5)

They’re fantastic!

Reviewed by AFI0January 16, 2026

They’re fantastic! I have enjoyed my truck buying experience. Everyone has been very professional and courteous!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your kind feedback! We’re glad to hear you enjoyed your truck-buying experience and that Kayla and Christian, along with the rest of our team, were professional and courteous throughout. We truly appreciate you choosing us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

The service department is alot better now that Lindsey is

Reviewed by driver1976shawnDecember 11, 2025

The service department is alot better now that Lindsey is back on the service drive. This is the first time in two years that my truck was worked on and not messed up in some form or fashion

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate you sharing that feedback. We’re glad to hear Lindsey’s return made a positive difference and that your truck was handled correctly this time. Consistency and getting it right the first time are extremely important to us, and your comments help reinforce what matters most. Thank you for giving us another opportunity and for trusting our service team.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

About Walt Massey Chrysler Dodge Jeep RAM of Lucedale

At Walt Massey Chrysler Dodge Jeep RAM, we’re committed to helping you confidently tackle every journey. Whether it’s the rugged capability of a Jeep Wrangler, the power of a RAM 1500, the performance of a Dodge Charger, or the refined luxury of a Chrysler Pacifica, we have the perfect vehicle to match your lifestyle. With a customer-first approach and a team dedicated to making your experience seamless, we’re more than a dealership — we’re your trusted partner on and off the road. Visit Walt Massey Chrysler Dodge Jeep RAM today and experience exceptional service and unbeatable selection.

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