1470 Highway 98 East
Columbia, MS 39429

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Sales: 855-570-3606

Used Cars: 855-544-0181

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Walt Massey Chrysler Dodge Jeep Ram Columbia

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

91 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent buying experience from an excellent team!

Reviewed by GraceOilfieldDecember 06, 2025

Excellent buying experience from an excellent team!! Love purchasing from my hometown dealership!! Thank you Jimmy, Cole, and Dalton.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Great to hear your buying experience was excellent and that the team made it such a positive one. It’s always special when a hometown dealership earns that kind of trust. We appreciate you recognizing Jimmy, Cole, and Dalton, and we look forward to welcoming you back anytime.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Went for oil change and tire rotation, once I got home,

Reviewed by WoodychalkDecember 03, 2025

Went for oil change and tire rotation, once I got home, saw that they did not rotate tires had to go back to dealer. Erica corrected this

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate you sharing this. Sorry to hear the tires weren’t rotated during the first visit, but glad Erica was able to get it corrected once you came back. We’ll use this feedback to make sure the process is more consistent moving forward. Looking forward to taking care of you next time.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Makes getting truck serviced too easy , they pick it up

Reviewed by Razz7714November 28, 2025

Makes getting truck serviced too easy , they pick it up service it drop it off ,

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Glad to hear the pickup and drop-off service is making things easier for you. Convenience is a big part of what we aim to provide, and it’s great to know the process has been working well. Thanks for sharing your experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Walt Massey Chrysler Dodge Jeep Ram Columbia

At Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS, we’re more than a dealership — we’re your partner on the road. Proudly serving Columbia, Hattiesburg, McComb, and Tylertown, we offer a wide selection of new and pre-owned vehicles, including the RAM 1500, Jeep Wrangler, Dodge Charger, and Chrysler Pacifica. Our customer-first approach ensures transparent pricing, expert guidance, and a personalized experience. Plus, our certified technicians keep your vehicle running its best with genuine parts. Visit us today and discover why so many drivers trust Walt Massey for all their automotive needs.

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