Dodge, Jeep and Chrysler
New Car Dealership in Shakopee, MN
Overall Rating
3.3/5
Read dealer reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
Apple Chrysler Dodge Jeep Ram of Shakopee also has a service department if you need ongoing support with your new Dodge or Jeep, Apple Chrysler Dodge Jeep Ram of Shakopee has Dodge-trained mechanics and uses the highest quality parts. If you are in Shakopee, Apple Chrysler Dodge Jeep Ram of Shakopee should be your dealership!
Apple Chrysler Dodge Jeep Ram of Shakopee Reviews
Overall Rating
3.3/5
8 out of 12 people recommended this dealer
No customer service
Reviewed by Nicholas
in Willmar, MN
July 27, 2020
Whatever happened to customer service? Was scheduled for a test drive on a Jeep for the following day. Then on the day the test drive was scheduled I received a call from Frank that the vehicle was not through reconditioning so I needed to wait. He was rude, impatient, and your typically arrogant jerk. He assured me when the vehicle was ready I would have first chance at seeing it. I sent him a email a day later just following up to see if he could check on the vehicle. His response was "not ready"....Well I went to the dealership anyway and guess what???? The Jeep must have been ready....since they were selling it to someone else despite Frank's word I would be the first to know when it was ready. Stay away. I found a great Jeep dealer over the weekend with wonderful customer service and was thrilled to purchase a Jeep from them. Customer service is still important to some of us....just not from this dealership and Frank.
Right intentions, poorly executed
Reviewed by Little Mouse
in MN
June 12, 2020
I will never purchase or place a foot at this dealership again. I purchased a used car for the first time after purchasing new the last two times I purchased a car. The car that this dealership sold me had 1mm of brake pads on the rear brakes. I found this out after having the car inspected a few days after the purchase. The sales rep that sold me the car afterwards said they aren’t even supposed to have cars on the lot in that condition let alone sell one. They acquired the car in January and I purchased it in early June. The GM lined me up to have the brakes replaced at their sister dealership where I’m from as a convenience to me. However, that turned into a fiasco as well. It took them 23 hours to do the brake job after dropping it off overnight. I contacted the service department multiple times to get a status update and didn’t get an answer from a rep until after 2pm. Apparently the paperwork for the work order got buried and overlooked. This purchase has been the most stressful and unprofessional car purchase I have ever had. The only reason I provided any stars is because they had the right intentions for customer satisfaction. But it was poorly executed to say the least.
Simple Honest Car Buying Experience
Reviewed by Tom&Michele
in Woodbury, MN
March 17, 2018
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
