Walser Chrysler Jeep Dodge RAM in Hopkins including address, phone, dealer reviews, directions, a map, inventory and more

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314 Main St.
Hopkins, MN 55343

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Sales: 888-889-8727

Used Cars: 612-284-8805

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:30pm

Reviews of Walser Chrysler Jeep Dodge RAM

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

398 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible Experience

Reviewed by Kirsten Haus from Minneapolis, MNAugust 27, 2021

My car broke down on the side of the road the day I got it - my home dealership said they would pay for the coil repair. They told Walser to ONLY do that repair - nothing else. Walser continued to fix the coil, put new spark plugs in AND clean the fuel system without authorization. When I get there to pick up my car I get a $888 charge that I thought my dealership was paying for. My dealership said they were only paying for the coil which was $368 - which is what they told Walser to do. The other $500 from the repair that was NOT authorized came out of my wallet. I am a University of Minnesota student who cannot afford this. Extremely unacceptable. Why would you continue to repair something when you specifically got told not to? I would give zero out of five stars if I could.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

BEWARE- DO NOT BUY USED FROM WALSER

Reviewed by JJ from Hopkins, MNMarch 12, 2021

BEWARE - DO NOT BUY USED FROM WALSER. Expect costly repairs within months of purchasing from here. Many other great dealerships in the area that stand behind their service and products, bring your business elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.7 (out of 5)

They lied and dropped the ball.

Reviewed by Mark from Munford, TennesseeMarch 02, 2021

I had been looking for a certain used car(2019 Black ZL1 Camaro) for quite awhile when I finally found one with low mileage(3,750) and every option I wanted. I was told by the young salesman at Walser that the car was perfect, no damage and was like brand new. I’m from out of state so I had to trust this to be the case. This was not the case. The car was shipped to me a few “weeks” later finally and the paint was scratched all over so badly that it looked as though the car was 15-20 years old. The car would need a complete paint correction that would include buffing and polishing to the tune of $1,500. Also, from day one the car’s steering would pull to the right and then the left which is an odd problem to have. I’ve taken it to two dealers and they’re puzzled over what it might be and say I need to leave it with them that this repair could take an extended amount of time to diagnose and eventually repair. Now, today after driving this car for 4 months and attempting to get tags/plates for the car in my state twice, Walser still hasn’t completed the process of sending proper documentation and fees to my state so that I can drive the car legally without being stopped and ticketed. I have never bought a car that cost this much money and I’ve never had a dealership fail in so many ways. I’m beyond disappointed with my experience with this dealer.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

About Walser Chrysler Jeep Dodge RAM

At Walser you'll always get our Best Price first. It's clearly marked on the windshield of every vehicle. There's no hassle or haggle. Everyone pays the same low price.
If you are unfamiliar with the Walser Way please visit our website to learn more: https://www.walsercjd.com/why-walser

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