Dodge, Jeep and Chrysler
New Car Dealership in Troy, MI
Overall Rating
4.7/5
Read dealer reviews
Whether you are looking for a Chrysler, Dodge, Jeep, RAM or a pre-owned car or truck, Suburban Chrysler Dodge Jeep Ram of Troy is here to help. If you don't see what you are looking for just give us a call! We are conveniently located at 1790 Maplelawn Dr. in the Troy Motor Mall.
If you're looking for service for your new Dodge or Jeep, Suburban Chrysler Dodge Jeep RAM of Troy's trained mechanics can help keep your new car running like new. So give them a call!
Suburban Chrysler Dodge Jeep RAM of Troy Reviews
Overall Rating
4.7/5
406 out of 433 people recommended this dealer
Overall Facilities:
4.5/5
Great service
Reviewed by Andrew J Kozak
in Royal Oak
February 09, 2021
Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question.
Andrew Kozak
Do not buy from here
Reviewed by Former Jeep owner
in Troy, MI
October 06, 2020
This place is so poorly operated, they won't even buy cars from themselves. Nearing the end of my lease, my Jeep had a rather catastrophic breakdown. So I had it towed in to get fixed.
They've held onto it for nearly 2 months because they are ill-equipped to service the vehicles they sell. Frustrated with my experience, I told them to keep it. I offered to come up and clean it out and the mechanic said that they can handle it.
Now, with six days left on my lease Joe Bologna, or whatever his name is, called to tell me that I have to come up and vaccuum out the Jeep because there's too much dog hair and nobody will drive it the 250 ft. to the lease drop off. Are you kidding me Joe? I would have been happy to clean it out properly if this dealership wasn't so incompetent that you had to hold on to my car for the last two months of my lease.
My question though, is Joe afraid of dirt too? What does he think people do with Jeeps? Overall this was the worst car buying and customer service experience I've ever had with a dealership and my recommendation is to look elsewhere. Apparently most of the employees do. The company is so poorly run, the employees won't even buy cars from themselves.
Quick Leasing Process
Reviewed by Meghan Macdonald
in Royal Oak, MI
August 27, 2017
I recently leased a 2018 Jeep Compass Trailhawk from Maria K. From initial contact, via email, to driving the vehicle off the lot was about 24 hours! She was very responsive, knowledgeable, and helped me get a great deal. I have never had an FCA vehicle before and based on my experience with Maria, I will return? and send family and friends!
