Graff Chrysler Dodge Jeep Ram in Rockford including address, phone, dealer reviews, directions, a map, inventory and more

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4395 14 Mile Rd NE
Rockford, MI 49341

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Sales: 616-984-1246

Used Cars: 616-984-1247

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Graff Chrysler Dodge Jeep Ram

Overall Rating:

5 (out of 5)

100% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service

Reviewed by Jerry Fries from Greenville Michigan July 21, 2022

Have had a great experience here. Every time I need work I get in within my time line. Work is done on time or sooner.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 1

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Graff Team is amazing

Reviewed by Tracy from Fulton, ILJune 22, 2022

This dealership team is the best. I had troubles with my car within a few miles from the dealership my transmission was going out (I’m 5 1/2 hours from home on Sat at 12:30 ) in town as my son is buying a car from a private party. The team at Graff is truly great, compassionate, thorough, helpful, knowledgeable and friendly. Alisha states they will wait for me and let’s Service Manger Tom Miller (Amazing) know I am coming… runs diagnostic and yes transmission troubles… I go outside to process and Tracy gives me a hug as I was crying and scared… Lon Keely also comes over and between them all I felt safe and in good hands within minutes… the staff was amazing and Tom Miller has been wonderful to explain what happened, what my car needs and feel at ease. This team is amazing and thank you all so much. Saving Grace and wonderful, helpful and knowledgeable… I will forever be grateful for everything

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I love this dealership they always treat me with respect...

Reviewed by ednaFebruary 06, 2020

I love this dealership they always treat me with respect and kindness they listen to what I have to say about my truck when I think I have a problem and if they have time right then they take my truck and check out what I have told them I will recommend them to everyone I know great job everyone

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Graff Chrysler Dodge Jeep Ram

The team at Graff Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Rockford where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Chrysler Dodge Jeep or Ram vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.

When you're looking for quality auto maintenance and repairs needs in greater Grand Rapids you can count on our team.

Ready to buy? Get a price quote before visiting the dealership.

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