Rochester Hills Chrysler Dodge Jeep RAM in Rochester including address, phone, dealer reviews, directions, a map, inventory and more

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1301 Rochester Rd
Rochester, MI 48307

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Sales: 248-237-3033

Used Cars: 248-652-9650

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 7:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 7:30pm
Fri 7:00am – 5:30pm
Sat 8:30am – 3:00pm

Reviews of Rochester Hills Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

96 out of 105 people said they would recommend this dealer

1 (out of 5)

Frederick

Reviewed by fred Buike in Shelby twp MIJune 15, 2021

Everytime I buy or bring a car to RHCD, I get screwed, since 2009. Bought a used 2015 van. Almost had an accident because they did NOT tell me the brakes and tires were shot. Gave me $2K trade in and a $10K valued van. Got top of the line warranty, covers nothing without pre approval. Stupid. Will not go there again, unless forced to!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Oil change

Reviewed by P Yee in Rochester Hills, MIOctober 31, 2018

Charge me 6 quarts of oil for my mini van it use only 5 quarts. They overcharged and cheated me. Also, they did not honor my coupon and did my wash my mini van. They never return my complaint. Rochester Hills Chrysler is not a respectable honest company.

Customer Service 1

Buying Process N/A

Quality of Repair 2

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

My Heroes

Reviewed by Cher Nagey in MacombJune 28, 2017

Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about to wash my hands and walk away from Jeep altogether when Aaron Carter from Rochester Hills Chrysler Jeep reached out to me via email about my interest in a Renegade. I explained the nightmare I was dealing with and was rethinking Jeep altogether. Aaron asked me to just give him half a day to see if he could do something for me to get me in the Solar Yellow Renegade I wanted. Aaron found a new Solar Yellow with the Power Sunroof and referred me to his manager Gus Abdal who called me to go over my non-negotiables and my negotiables. Both gentlemen worked their magic and not only found me a Renegade with all of my non-negotiables but one with many additional upgrades. They honored the price the other dealer and I had agreed upon even though this new car had all the bells and whistles and cost more. They made it happen! They sent a driver out of state to retrieve it and when it came time to come in and sign all of the paperwork, Aaron saw me walking over to Gus’s desk and stopped what he was busily working on to say, “So, today’s the big day! Picking up the Renegade I see. I ‘m so happy it worked it. Are you excited?” with a huge smile on his face. Gus’s manager also came over to introduce himself and welcomed me to the Jeep family. Gus was nothing but extraordinary from that first phone call to the moment I drove off the lot. He walked me through each and every step of the process, explaining it all. On pickup day, he took me out to my new car and spent 45 minutes with me, showing me each and every single option and how it functioned and had me do everything with him there to make sure I understood how everything worked including setting up my radio stations and Bluetooth. Aaron and Gus are my Knights in Shining Armor! Both gentleman really worked hard to turn this very unhappy customer coming from another dealer to a happy one because of them at Rochester Hills Jeep. If you are in the market for a Chrysler or Jeep - Rochester Hills Chrysler Jeep is the place to go! Just ask for Aaron Carter or Gus Abdal. These two gentlemen will listen to you and find you exactly what you want!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Rochester Hills Chrysler Dodge Jeep RAM

Rochester Hills Chrysler Jeep Dodge provides the residents of Rochester Hills, MI and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service.

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