1301 Rochester Rd
Rochester, MI 48307

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Sales: 248-652-9650

Used Cars: 248-652-9650

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 7:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 7:30pm
Fri 7:00am – 5:30pm
Sat 8:30am – 3:00pm

Reviews of Rochester Hills Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible experience.

Reviewed by Mike from Rochester Hills, MIApril 09, 2025

Horrible experience. Came in for a "free" recall and somehow after they botched the recall with the wrong software upgrade so then I had to bring it back in and I had to pay $475 to get the car back to working condition. Will never go here again. Talked to a guy I volunteer with who works at Chrysler and he was like "Yeah they are not a good dealership, you should go to Golling a few miles down the road instead. They know what they are doing."

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Mike, we’re truly sorry to hear about your experience. This isn’t the level of service we strive for, and we appreciate your feedback. We are committed to improving and hope to regain your trust in the future. Thank you for bringing this to our attention. Sincerely, Al Laity, Service Director, alaity@rochestercj.com

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Maximum rating = 5

1.0 (out of 5)

Bad experience from the start.

Reviewed by Erica from Shelby TownshipApril 18, 2024

Bad experience from the start. They did warranty work for me. When I picked up my car (3 weeks ago), I noticed a rattling noise coming from behind the dashboard. Called and left a message (2 weeks ago) and still haven't heard back from anyone. Now I have two rattling noises coming from the dash. Will be calling the service manager today. Slightly annoyed.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

Worst dealership, Worst salesman MATTHEW DUNKE never

Reviewed by Player1May 19, 2023

Worst dealership, Worst salesman MATTHEW DUNKE never buy from them. Worst experience I ever had.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

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Maximum rating = 5

About Rochester Hills Chrysler Dodge Jeep RAM

Rochester Hills Chrysler Jeep Dodge provides the residents of Rochester Hills MI and surrounding areas with up to date inventories of new and pre-owned Chrysler Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters service your car order OEM auto parts and more! We have the knowledge and experience to ensure you quality service.

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