1301 Rochester Rd
Rochester, MI 48307

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Sales: 248-652-9650

Used Cars: 248-652-9650

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 7:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 7:30pm
Fri 7:00am – 5:30pm
Sat 8:30am – 3:00pm

Reviews of Rochester Hills Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad experience from the start.

Reviewed by Erica from Shelby TownshipApril 18, 2024

Bad experience from the start. They did warranty work for me. When I picked up my car (3 weeks ago), I noticed a rattling noise coming from behind the dashboard. Called and left a message (2 weeks ago) and still haven't heard back from anyone. Now I have two rattling noises coming from the dash. Will be calling the service manager today. Slightly annoyed.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Positive Experience

Reviewed by Libby Lybecker from Rochester Hills, MIOctober 22, 2021

Have to say my experience at RHCJ was wonderful. My salesperson, Mike Bart, was great. Very helpful. Unfortunately, when my Jeep Grand Cherokee had a little over 6,000 miles on it, I was sideswiped & the car had to go into the body shop. Well, Traylene happened to be assigned to my account. She could not have been nicer. She kept me abreast of the progress of the repairs & stayed on top of things the entire time the car was in for repairs. Can’t say enough about the very positive experiences I’ve had with this dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Frederick

Reviewed by fred Buike from Shelby twp MIJune 15, 2021

Everytime I buy or bring a car to RHCD, I get screwed, since 2009. Bought a used 2015 van. Almost had an accident because they did NOT tell me the brakes and tires were shot. Gave me $2K trade in and a $10K valued van. Got top of the line warranty, covers nothing without pre approval. Stupid. Will not go there again, unless forced to!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Rochester Hills Chrysler Dodge Jeep RAM

Rochester Hills Chrysler Jeep Dodge provides the residents of Rochester Hills MI and surrounding areas with up to date inventories of new and pre-owned Chrysler Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters service your car order OEM auto parts and more! We have the knowledge and experience to ensure you quality service.

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