Fox Hills Chrysler Jeep in Plymouth including address, phone, dealer reviews, directions, a map, inventory and more

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111 Ann Arbor Rd
Plymouth, MI 48170

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Sales: 800-980-7488

Used Cars: 888-419-8199

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Fox Hills Chrysler Jeep

Overall Rating:

2.5 (out of 5)

36% recommend this dealer

14 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Purchased a used BMW they acquired in a trade in

Reviewed by Skip from Cincinnati, OhioSeptember 18, 2020

This was a great transaction. I live about 250 miles away and we did this deal over the phone. The car was advertised very accurately. It was detailed very well and they even filled up the gas tank. Thank you for the friendly service and making this easy.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Being dishonest won’t win you business...

Reviewed by Anonymous from Plymouth, MIJune 21, 2020

The dealership’s pre-owned sales people are dishonest and disrespectful of their customer’s time and money. I went in first thing in the morning to test drive and spoke with Gary Ferris. I offered to leave a deposit on the vehicle I was interested in, because I was going to come back later in the day to drive it again and make the purchase. I told him I was a cash buyer. I was told “No, it’s not necessary. The vehicle will be here.” When I spoke with him on the phone at 2:30 PM he said the vehicle was still available and that the email that I received saying it sold was “not true” and that “The new car sales people don’t know what they are talking about”. This should’ve been a red flag for me. I went to my bank and had my check drawn up. I was ready to make a purchase. I went into the dealership again at 5:30 PM. Gary was not there so I spoke with Anthony, who told me that the vehicle was sold at 1:00 PM, 1.5 hours prior to my phone conversation with Gary. When I expressed my frustration he literally laughed at me and said “What did you expect? You didn’t put a deposit down.” I told Anthony that I had offered to do so earlier in the day and he said “Do you know how many people tell us they are going to purchase and never come back?” And then continued to chuckle at me. There is no way that I would give the dealership my business after my experience. I’ve worked in management for years. If your sales people are dishonest and can’t respect their co-workers or their customers, it may be time to let them go.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Customer but not again. Too bad because I lease.

Reviewed by Jp from Plymouth, MichMay 27, 2020

I certainly see why they are a 1.6, worst experience in my life trying to buy a Jeep. Had one picked out until the pandemic threw us for a long loop and then today I had the price I wanted but they wanted me to rush in and I needed time to check another place. I then tell them I will be in tomorrow at 9am and they “lie” and tell me the Jeep is sold, haha. So in the middle of a stay at home order with a pandemic someone in an hour bought that Jeep and took it home, yeah right. So they proceeded to lie to me and got very upset I wanted to check another dealership. The customer service was beyond horrible as well as the lies they tried to feed me. Warning you all, horrible experience and they can’t be trusted!!! You’ve been warned. Dick Scott, way more pleasant to deal with and it’s right up the road.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Fox Hills Chrysler Jeep

Buying at Fox Hills Chrysler Jeep means buying a car from a dealership that lives and breathes the Plymouth-Canton area. Since reopening our dealership in 2016 we've dedicated ourselves to serving the customers in our area offering great service and a stress-free sales experience. We love our neighbors and we believe in supporting the community by providing the kind of customer service you would expect from your family. Give us a call or stop by for a test drive today and see our dedication to Canton & Plymouth MI and excellent customer service for yourself.

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