Extreme Chrysler Dodge Jeep RAM in Jackson including address, phone, dealer reviews, directions, a map, inventory and more

2300 Seymour Rd
Jackson, MI 49201

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Sales: 517-879-4922

Used Cars: 517-879-4924

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Extreme Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jarred "JC" Cooper was our salesman.

Reviewed by tammi.deshetlerAugust 29, 2022

Jarred "JC" Cooper was our salesman. We leased three cars from him within a month. He made our experience the easiest I have ever had! He is not pushy and totally follows through! I would recommend him and we will be back! Thank you JC!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The absolute worst dealership I’ve ever been to in my

Reviewed by Charlie BrownApril 21, 2022

The absolute worst dealership I’ve ever been to in my life. They had my vehicle for four months waiting on parts. Literally there was broken glass all in my vehicle they didn’t even wash the outside of my vehicle before I got it back. Muddy floors the whole nine. I took it upon myself to get the car washed immediately after I left and the whole car was flooding water in because they didn’t put my xxxx window in correctly. I came 17 hours to get my vehicle and it wasn’t even ready. If you would’ve washed the xxxx car then you would have known that the vehicle was leaking. who gives you a vehicle that’s been repaired without cleaning it first? Nobody wanted to take responsibility for anything that was going on including the person who was over the service department. Absolutely a terrible place to take your vehicle. Now I have to drive 17 hours home and take my vehicle somewhere else to get it worked on again after just getting it back after four months.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We would like to discuss your experience as soon as possible. Unfortunately, we couldn't find a Charlie Brown anywhere in our database to be able to reach out. Please contact us at your earliest convenience at 517-796-9551 to discuss.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I dropped my vehicle off for an oil change, a vehicle I

Reviewed by ondrajkaFebruary 22, 2022

I dropped my vehicle off for an oil change, a vehicle I bought new from extreme dodge. The tech damaged my drivers door through incompetence, literally caved in the door where the hinge mounts. It no longer latches properly, and the front gap is gone so the door is binding on the front quarter panel causing paint to flake off. No one at the dealer bothered to notify us of this, we had to find out for ourselves when we picked up the vehicle. Imagine going out to your car opening the door, hearing it grinding and popping get out and see paint flaking off. The tech, service writer and service manager all admit they caused the damage but don't think they are responsible to get it fixed.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Extreme Chrysler Dodge Jeep RAM

At Extreme Dodge Chrysler Jeep Ram in Jackson you'll never hear "Let me check with my manager" or be passed from one person to the next. Here you'll enjoy working with the same person from start to finish for a transparent and pressure-free approach! We're honored to be one of 124 FCA dealerships in the United states to receive the customer first award for excellence. This award Recognizes dealerships that have achieved the highest level of Customer Experience Recognition for people facility process customer metrics and training. We're located just off I94 exit 141 in Jackson. Hope to see you soon!

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