2300 Seymour Rd
Jackson, MI 49201
Sales: 517-879-4922
Used Cars: 517-879-4924
Sales Department
Sun | Closed |
Mon | 8:30am – 8:00pm |
Tue | 8:30am – 6:00pm |
Wed | 8:30am – 6:00pm |
Thu | 8:30am – 8:00pm |
Fri | 8:30am – 6:00pm |
Sat | 9:00am – 2:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 6:00pm |
Tue | 7:30am – 6:00pm |
Wed | 7:30am – 6:00pm |
Thu | 7:30am – 6:00pm |
Fri | 7:30am – 6:00pm |
Sat | 8:00am – 1:00pm |
See all dealerships near Jackson, MI that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Jarred "JC" Cooper was our salesman.
Jarred "JC" Cooper was our salesman. We leased three cars from him within a month. He made our experience the easiest I have ever had! He is not pushy and totally follows through! I would recommend him and we will be back! Thank you JC!
Maximum rating = 5
The absolute worst dealership I’ve ever been to in my
The absolute worst dealership I’ve ever been to in my life. They had my vehicle for four months waiting on parts. Literally there was broken glass all in my vehicle they didn’t even wash the outside of my vehicle before I got it back. Muddy floors the whole nine. I took it upon myself to get the car washed immediately after I left and the whole car was flooding water in because they didn’t put my xxxx window in correctly. I came 17 hours to get my vehicle and it wasn’t even ready. If you would’ve washed the xxxx car then you would have known that the vehicle was leaking. who gives you a vehicle that’s been repaired without cleaning it first? Nobody wanted to take responsibility for anything that was going on including the person who was over the service department. Absolutely a terrible place to take your vehicle. Now I have to drive 17 hours home and take my vehicle somewhere else to get it worked on again after just getting it back after four months.
Dealer Response
We would like to discuss your experience as soon as possible. Unfortunately, we couldn't find a Charlie Brown anywhere in our database to be able to reach out. Please contact us at your earliest convenience at 517-796-9551 to discuss.
Maximum rating = 5
I dropped my vehicle off for an oil change, a vehicle I
I dropped my vehicle off for an oil change, a vehicle I bought new from extreme dodge. The tech damaged my drivers door through incompetence, literally caved in the door where the hinge mounts. It no longer latches properly, and the front gap is gone so the door is binding on the front quarter panel causing paint to flake off. No one at the dealer bothered to notify us of this, we had to find out for ourselves when we picked up the vehicle. Imagine going out to your car opening the door, hearing it grinding and popping get out and see paint flaking off. The tech, service writer and service manager all admit they caused the damage but don't think they are responsible to get it fixed.
Maximum rating = 5
At Extreme Dodge Chrysler Jeep Ram in Jackson you'll never hear "Let me check with my manager" or be passed from one person to the next. Here you'll enjoy working with the same person from start to finish for a transparent and pressure-free approach! We're honored to be one of 124 FCA dealerships in the United states to receive the customer first award for excellence. This award Recognizes dealerships that have achieved the highest level of Customer Experience Recognition for people facility process customer metrics and training. We're located just off I94 exit 141 in Jackson. Hope to see you soon!
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