Zeigler Chrysler Dodge Jeep RAM in Grandville including address, phone, dealer reviews, directions, a map, inventory and more

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4200 Parkway Pl SW
Grandville, MI 49418

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Sales: 616-202-5912

Used Cars: 616-773-2409

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Zeigler Chrysler Dodge Jeep RAM

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

811 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Patrick Doyle was the best.

Reviewed by Bjedgar33September 24, 2022

Patrick Doyle was the best. I was out of town when we had battery trouble to the point power steering didn’t work. He took my truck in right away on Monday morning and had me on the road back home shortly after lunch. He was very professional and stayed in touch as the diagnosed the problem. Couldn’t be happier with the service he provided and the ease he made me feel in a very stressful situation.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Very poor, took 2015 Ram in for code PO18C.

Reviewed by UnhappyAugust 31, 2022

Very poor, took 2015 Ram in for code PO18C. 3 hours of labor (@ $170/hr) latter they fixed that code but gave it back with 2 new codes PO456 and PO441. Both popped on within a mile of the garage. Could not reach service manager after many many tries, left 2 messages to return calls on the day of service and the next day... No reply (even now a week latter). After that his voice mail was full and didn't accept new messages. I was, and still am abandoned. I give up. Horrible customer service. Now after paying over $1,000 (almost $700 labor) I have to start over again, can't get anyone on the phone. Now I'm having to scramble and try to fix the NEW CODES MYSELF before taking truck on long honeymoon. Its been a horrible experience. Do not go here for service, you will pay asinine rates and get gouged only to be kicked out on the street with new codes and ignored. Its safe to say I am NOT a happy customer! I have little faith this review will be posted, and I have NO faith I will ever get contacted. If I pay dealership service rates I expect perfect customer service... that did not even remotely happen.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Feel like we got robbed

Reviewed by Dalton from Kent city Michigan August 30, 2022

Horrible experience talked into a bumper to bumper then go to use and get told warranty no good because truck has a lift that was on it when purchased then told 10000 to repair transmission

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Zeigler Chrysler Dodge Jeep RAM

For over 40 years Zeigler Chrysler Dodge Jeep Ram of Grandville has been a trusted member of the local Michigan community. We strive to provide a fast attentive and honest experience to every customer every time. We also serve neighboring areas with great Chrysler Dodge Jeep and Ram truck offers including Grand Rapids and Holland MI. Our well laid-out lot includes many new vehicles in many colors trims and body styles. Our knowledgeable staff can answer your questions or you can browse our online inventory of new Chrysler Dodge Jeep Ram models.

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