440 28th St SE
Grand Rapids, MI 49548

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 7:00pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:30pm

Reviews of Courtesy Chrysler Dodge Jeep RAM

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

300 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I returned to this dealership, and to my salesman Todd,

Reviewed by Jerry.brouwerJuly 30, 2025

I returned to this dealership, and to my salesman Todd, because of the great experience that I had with my previous purchase. Todd was excellent to work with again and he went the extra mile. Keely also did a great job with the delivery instructions. It was most helpful. It is obvious that Todd and Keely enjoy their jobs, and their personalities make it fun to purchase a car. In addition to my new car, my daughter had mechanical problems with hers. Since she was visiting from TN we needed help. Andy, the service manager, and Tyler went out of their way to get the problem handled. In addition the mechanic who worked on the car was able to come up with a simpler and less expensive fix. Overall I find Courtesy a great place to buy or repair a car. I would recommend them highly.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Keely Deutsch and the team at Courtesy did a great job

Reviewed by JPQJune 25, 2025

Keely Deutsch and the team at Courtesy did a great job helping us with our Grand Cherokee! Keely was easy to work with, professional and informative. She went above and beyond to make sure we got exactly the vehicle we wanted in time.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had a great experience purchasing our 2024 Jeep.

Reviewed by 2024 JeepJanuary 30, 2025

We had a great experience purchasing our 2024 Jeep. Thank you Keely Deustch for all your help.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Courtesy Chrysler Dodge Jeep RAM

Courtesy was founded in 1966 and has been owned and operated by the same family since that time. Thanks to thousands of loyal customers Courtesy is the areas largest volume Chrysler Dodge Jeep and Ram dealership. It has always been our goal to be a thoroughly professional and genuinely caring organization in all that we do.

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