6201 S Saginaw Rd
Grand Blanc, MI 48439
Sales: 810-503-0005
Used Cars: 810-535-7462
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:00pm |
| Tue | 7:00am – 5:00pm |
| Wed | 7:00am – 5:00pm |
| Thu | 7:00am – 5:00pm |
| Fri | 7:00am – 5:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Grand Blanc, MI that carry Chevrolet, Honda, Kia, Dodge, GMC, Jeep, Volkswagen, Subaru, Cadillac, Buick, Chrysler, RAM
Overall Rating:
4.4 (out of 5)
97% recommend this dealer
1650 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My experience at Al Serra
Derek was wonderful! He answered all of our question, very professional, not pushy at all, makes you feel like he has your best interest in mind!! I will work with him again in the future.
Maximum rating = 5
Beware of Leaking Tires
Went in to purchase used Subaru. During test drive the LOW TIRE warning appeared. Telling the salesman I wanted the tire “fixed” more air was put into the leaking tire. Apparently no one took the time to learn what was causing the leak. Before I was home it was LOW AGAIN. When I got into a tire shop an inch and a quarter long, quarter inch wide, screw portion was removed from the LOW TIRE. Someone at Al Serra Auto Plaza really should have evaluated the tire and truly repaired the leak. it is wrong to receive a car that has a flat tire in just a few days. A fair price was paid for the used vehicle, but its initial quality left a lot to be desired.
Dealer Response
Thank you for reaching out to us. We regret to hear about the situation you have described. Your review has been forwarded to our Pre-Owned Manager.
Maximum rating = 5
Great Customer Service at Al Serra!
I moved out of state to North Carolina but I still prefer to have my 2019 GMC Acadia serviced at Al Serra when I visit home. On Saturday, I had a routine oil change and tire rotation which was completed in a very timely manner. But what was outstanding was the service I received from Shawn in the Parts Dept. My fob needed a new battery per the display in the vehicle. Shawn went through 4 or 5 brand new batteries to make sure they registered correctly before installing into my fob. He could have easily put the first one in and sent me on my way. His EXCELLENT customer service is noteworthy!!!
Maximum rating = 5
We've erased the reasons you dread visiting a dealership. We provide the Best Price from the start so there is no uncomfortable negotiating or worrying if you got the best deal. An Al Serra Sales Advisor can sell any vehicle on the lot. Our Sales Advisors will be with you from start to finish eliminating the confusing traditional practice of forcing you to deal with multiple people during the process. Our sales process is easy and efficient. We know you have other things to do with your day and we respect and value your time. That's why we're always looking for new ways to lessen the amount of time it takes to buy a vehicle.
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