Al Serra Auto Plaza in Grand Blanc including address, phone, dealer reviews, directions, a map, inventory and more

6201 S Saginaw Rd
Grand Blanc, MI 48439

Get Directions

Sales: 810-503-0005

Used Cars: 810-535-7462

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 3:00pm

Reviews of Al Serra Auto Plaza

Overall Rating:

4.4 (out of 5)

97% recommend this dealer

1650 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

My experience at Al Serra

Reviewed by Ann from Detroit, MISeptember 22, 2023

Derek was wonderful! He answered all of our question, very professional, not pushy at all, makes you feel like he has your best interest in mind!! I will work with him again in the future.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

3.0 (out of 5)

Beware of Leaking Tires

Reviewed by Beulah9 from Ypsilanti, MISeptember 05, 2023

Went in to purchase used Subaru. During test drive the LOW TIRE warning appeared. Telling the salesman I wanted the tire “fixed” more air was put into the leaking tire. Apparently no one took the time to learn what was causing the leak. Before I was home it was LOW AGAIN. When I got into a tire shop an inch and a quarter long, quarter inch wide, screw portion was removed from the LOW TIRE. Someone at Al Serra Auto Plaza really should have evaluated the tire and truly repaired the leak. it is wrong to receive a car that has a flat tire in just a few days. A fair price was paid for the used vehicle, but its initial quality left a lot to be desired.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for reaching out to us. We regret to hear about the situation you have described. Your review has been forwarded to our Pre-Owned Manager.

Overall Facilities 5

Customer Service 5

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Great Customer Service at Al Serra!

Reviewed by Martin, Kenneth Earl from Charlotte, NCSeptember 04, 2023

I moved out of state to North Carolina but I still prefer to have my 2019 GMC Acadia serviced at Al Serra when I visit home. On Saturday, I had a routine oil change and tire rotation which was completed in a very timely manner. But what was outstanding was the service I received from Shawn in the Parts Dept. My fob needed a new battery per the display in the vehicle. Shawn went through 4 or 5 brand new batteries to make sure they registered correctly before installing into my fob. He could have easily put the first one in and sent me on my way. His EXCELLENT customer service is noteworthy!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Al Serra Auto Plaza

We've erased the reasons you dread visiting a dealership. We provide the Best Price from the start so there is no uncomfortable negotiating or worrying if you got the best deal. An Al Serra Sales Advisor can sell any vehicle on the lot. Our Sales Advisors will be with you from start to finish eliminating the confusing traditional practice of forcing you to deal with multiple people during the process. Our sales process is easy and efficient. We know you have other things to do with your day and we respect and value your time. That's why we're always looking for new ways to lessen the amount of time it takes to buy a vehicle.

Ready to buy? Get a price quote before visiting the dealership.

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