Dodge, Jeep and Chrysler
New Car Dealership in Garden City, MI
Overall Rating
4.6/5
Read dealer reviews
At Suburban Chrysler Dodge Jeep Ram, we offer new Chrysler Jeep Dodge cars in Garden City, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Garden City.
For years, our financial staff at Suburban Chrysler Dodge Jeep Ram has offered expert advice for those seeking a great Chrysler Dodge Jeep Ram car loan or lease. Our service does not stop there. Garden City customers can come in and take advantage of our knowledgeable Chrysler Dodge Jeep Ram car repair technicians and a fully-stocked inventory of Chrysler Dodge Jeep Ram car parts.
Our certified mechanics know how to keep your new Dodge, Jeep or Chrysler fine tuned and safe. So if you are in Garden City or the surrounding area, check out Suburban Chrysler Dodge Jeep RAM of Garden City!
Suburban Chrysler Dodge Jeep RAM of Garden City Reviews
Overall Rating
4.6/5
105 out of 117 people recommended this dealer
Overall Facilities:
3.7/5
Suburban Doesn't Want to Sell Its Cars
Reviewed by WilliamM
in Oak Park, Michigan
October 05, 2020
I headed out last Saturday morning with my checkbook in hand to purchase a Buick Encore. I gave myself the entire day to accomplish this. I went to Suburban all the way in Garden City. When I tried to test drive the third and last vehicle, they said to get it back in a half hour. Since they chose to have their dealership 15-20 minutes from the expressway, that would be impossible. The salesperson's suggestion was not to take it for a full test drive. But, it needs to be driven on the expressway to complete a full test. By the time I got to the expressway, I had to turn around and come back due to time and due to the fact the car had no gas and was dinging at me. Suburban's hours are not workable for employed people. I only have weekends and they close early on weekends, so Suburban wasted my time. They owe me a gas card.
Had the car battery in the first vehicle not been dead, maybe there would have been a few more minutes to test drive the last vehicle. The service center closed an hour before the sales office, so it would have been difficult to purchase the vehicle that day anyway.
"Yeah, let's start a car dealership. On the one day a week customers can come in, let's close extremely early, so customers cannot complete a purchase." "Yeah, man, that sounds awesome! Let's do this! We won't sell a thing!"
I knew the first vehicle I saw at Suburban was the Premier II trim package, which has blind spot monitor. He said they had a second one. I asked if that was the same trim package. He said yes. I looked at the vehicle's spec sheet and saw it was not the same trim package. I asked him again. Again, he said yes. I said, "OK, so the second one has the blind spot monitor." He again said yes. I told him that was probably not the case. We went outside and, sure enough, it did not have the blind spot monitor. It seems Suburban will tell you anything you want to hear to sell you a car.
Also, I asked the salesman about why the vehicles I was looking at were sold "as is." He said that's the case on all Suburban's used vehicles. But, according to Suburban's website, they have a "used car peace of mind" for 7 day/3 month/3,000 mile on all used vehicles except for ones sold "as is." I guess I'm lucky they wouldn't sell me the vehicle after all. What has to be wrong with it to not be a part of the "peace of mind?"
Suburban wasted my day. If they don't want to sell cars, they should be upfront instead of wasting my time.
Full of it
Reviewed by Jason
in Garden City , MI
September 01, 2020
This place is not honest or stright forward dont waste your time ..they are all about the money and will step on you to get .... I bought a car from them 4 years ago .. Came back to try to make a deal on a car .. They lied on the approval told me i need money down when clearly I did not full of scams and lies ... If you want your time wasted .. I went to a different Dodge dealer and bought the same car no problem
Nice facilities, friendly customer service.
Reviewed by Evan
in Columbus, OH
May 17, 2017
I traveled from central Ohio to the greater Detroit area in search of a particular used car. I visited multiple dealers in the area and this was by far the friendliest staff I had dealt with. They were not pushy and did not give me the typical salesman run around. They were willing to compete with prices of similar cars of other dealers in the area and gave me a very competitive deal. Would absolutely do business with them again.
