Suburban Chrysler Dodge Jeep RAM of Farmington Hills

| Print Page

Overview
Dealer Reviews

Dodge, Jeep and Chrysler New Car Dealership in Farmington, MI

Overall Rating

4.7/5

Read dealer reviews

At Suburban Chrysler Dodge Jeep Ram, we offer new Chrysler Jeep Dodge cars in Farmington Hills & Novi area, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Farmington Hills.

For years, our financial staff at Suburban Chrysler Dodge Jeep Ram has offered expert advice for those seeking a great Chrysler Dodge Jeep Ram car loan or lease. Our service doesn't stop there. Customers can come in and take advantage of our knowledgeable Chrysler Dodge Jeep Ram car repair technicians and a fully-stocked inventory of Chrysler Dodge Jeep Ram car parts.

Suburban Chrysler Dodge Jeep RAM of Farmington Hills's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.

Suburban Chrysler Dodge Jeep RAM of Farmington Hills Reviews

Overall Rating

4.7/5

317 out of 338 people recommended this dealer

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Terrible Service Dept

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Brian Allor
in Milford Mi
April 22, 2020

Terrible service department. Brought my truck in for some repairs... Was told they can't hear any rattle, therefore there is nothing to fix. Charged me $130 diagnostics fee. I went to pick the truck up. I start the truck and it immediately starts to rattle. I go back inside and ask a service writer to come look at it with me. The service writer Raymond comes outside and says "oh yeah, I can definitely hear a rattle"! What a joke of a service department. I asked for my $130 to be refunded. They refused saying they would "take another look at the truck". I declined!

Did you find this review helpful?

DO NOT GO HERE

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by David Gladden
in Livonia, MI
May 01, 2019

We asked Terri Young multiple times about the turn in procedure for our Dodge Challenger. She assured us all we had to do was turn it over that day and everything was taken care of and that we had no further financial obligations. We then received a $400 bill for changing creditors. After talking to her she said she would get it resolved with her manager. Two weeks later we received another bill. Upon speaking with Terri again, she said she could not do anything about it. Speaking with her manager Elliot he said, rudely, that he would do nothing for us. We then reached out to the general manager, John Timmington. We left four messages and never received a call back. Suffice it to say we will not be using Suburban for any future car services due to their misrepresentation, deceit, and complete lack of customer service.

Did you find this review helpful?

Juan Gonzalez

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Juan Gonzalez
in Detroit, MI
August 16, 2017

Professional! The staff were very knowledgeable and the turn around time for my new lease was perfect.

Did you find this review helpful?

Show all dealerships that carry: Dodge, Jeep, Chrysler, RAM

Pictures of Suburban Chrysler Dodge Jeep RAM of Farmington Hills

Picture of Suburban Chrysler Dodge Jeep RAM of Farmington Hills in Farmington

Dealership Contact Information

Suburban Chrysler Dodge Jeep RAM of Farmington Hills 38123 W 10 Mile Rd
Farmington, MI 48335

Sales: 888-284-9828
Used Cars: 888-276-4756

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	Closed
Close	Closed	4:00pm	4:00pm	4:00pm	4:00pm	4:00pm	Closed

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	Closed
Close	Closed	4:00pm	4:00pm	4:00pm	4:00pm	4:00pm	Closed

View Larger Map & Directions

New Car Locator New Car Inventory for Suburban Chrysler Dodge Jeep RAM of Farmington Hills in Farmington, MI, 48335 by make:
1 2020 Dodge Challenger Vehicles
2 2020 Dodge Charger Vehicles
3 2020 Dodge Durango Vehicles
4 2020 Dodge Grand Caravan Vehicles
5 2020 Dodge Journey Vehicles 6 2020 Jeep Cherokee Vehicles
7 2020 Jeep Compass Vehicles
8 2020 Jeep Gladiator Vehicles
9 2020 Jeep Grand Cherokee Vehicles
10 2020 Jeep Renegade Vehicles
11 2020 Jeep Wrangler Vehicles
12 2020 Jeep Wrangler Unlimited Vehicles 13 2020 Chrysler 300 Vehicles
14 2020 Chrysler Pacifica Vehicles
15 2020 Chrysler Voyager Vehicles 16 2020 RAM 1500 Vehicles
17 2020 RAM 1500 Classic Vehicles
18 2020 RAM 2500 Vehicles
19 2020 RAM 3500 Vehicles