Feldman Chrysler Dodge Jeep Ram of Clarkston

Officially the worst car purchasing experience in my entire life. I purchased a new vehicle the first week of November. At the delivery, it was discovered to have some body damage. They asked me to still take delivery and make an appointment with the service department to get fixed. I went three months of chasing the service manager down every which time I was told they were still trying to find me a rental car. Finally, the check engine light went off, and my backseat will not work and I reached out to the general manager, Craig, who did get me into a rental car, and said we’d get everything handled right away. My car is at the dealership now for +4 weeks and still has not even been serviced, I get a message daily saying I’m next on the list. GM Craig has gone radio silent.

I contacted them twice regarding a Land Rover and they Never responded - terrible service amazing

Made an appointment for an oil change and to check other areas in the car. Amberlee was the service rep. She listened to my problems and started the process. After the service was complete, she took her time to explain and answer my questions. She was very professional and knowledgeable. I was completely satisfied with the service.