Champion Chrysler Jeep Dodge Ram of Brighton in Brighton including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

9827 E Grand River Ave
Brighton, MI 48116

Get Directions

Sales: 810-360-2168

Used Cars: 810-360-2212

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:30pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Champion Chrysler Jeep Dodge Ram of Brighton

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

573 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible!

Reviewed by JaniceleejonesSeptember 06, 2022

Terrible!!! Deandre told us the car was clean in excellent condition. We were driving one and a half hours to get there. He assured us it was in top condition. We expressed our concern with having to drive this far if car was not in good condition. Oh no, pet Deandre it was worth the drive. Got there the car was in terrible condition. Manager came out to try and persuade us to reconsider. When we said no he smiled and said great day for a drive. The manager was rude and condescending.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Make sure you check your deal because the finance lady

Reviewed by Crushstar7June 02, 2022

Make sure you check your deal because the finance lady Bre will add in anything she can. I thought some warranties were in the deal and I ended up with $3000 warranties that I didn't agree too. David wade only cared about commission and not a returning customer. Won't be back

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Champion Chrysler Brighton, MI Car Dealership – Buyer...

Reviewed by AGJanuary 25, 2022

Champion Chrysler Brighton, MI Car Dealership – Buyer Beware After a poor experience with this dealership and as a consumer that lives in Brighton, I thought I would share my experience with other consumers in Brighton so you can determine if Champion Chrysler in Brighton is the kind of company you want to consider. I went to Champion Saturday and told them I was looking for a used Ram 1500 truck in a specific year (2019 or 2020) and cost range. They informed me they had two trucks within this range that I could test drive. After test driving the first vehicle, I decided I didn’t need to test drive the second and asked them to provide me a price to purchase the vehicle I test drove. They provided me a price and I left to go look at some additional trucks at another dealership. After driving a few other vehicles, I called Champion Chrysler in Brighton back to see if they would be willing to come down a little on their price and they offered to lower the price by $750. At that point, I told the salesperson that we had a deal! He informed me that he would begin the paperwork and would contact me Monday morning to discuss when I could come in to close on the vehicle and drive it home. Monday morning comes and the salesperson informed me that he made a mistake and the vehicle that I test drove and that we agreed to on price was actually $4,000 more than what he quoted me, but he would be happy to show me a different truck that was in the price range that we agreed on. I informed him that was not acceptable, and I would prefer to stick with the vehicle I drove for the price we agreed on. He informed me he would have to speak with his manager to see what options he had available. After speaking with his manager, he came back to me and stated that if I wanted the truck that I test drove, I would simply have to pay the additional $4,000 for that vehicle. At this point he asked me if I wanted to speak with the manager and I informed him that if the manager would like to speak with me, he could call me within the next hour, or I would take my business elsewhere. I never did hear from the manager, and I moved on and bought a truck from a different dealership. I have been in sales for many years and I have made deals where I made mistakes and although it can be painful, sometimes you must live with mistakes to make sure you take care of your customers. This company decided that my business was not worth a $4,000 mistake. Worst yet, they weren’t even willing to come back to me with some suggestion on how we might work something out. They simply stated that they made a $4,000 mistake and I would just have to deal with it. Maybe they couldn’t live with a $4,000 mistake but could they not at least try to work something out? Maybe they could meet me in the middle somewhere or offer me free oil changes for the life of the vehicle. No, they determined that if I wanted that vehicle, I would just need to come up with the additional $4,000. So, for $4,000, they lost my business forever. My wife will be purchasing a Jeep Cherokee soon and they lost her business. I have told numerous friends and family that live in Brighton and the surrounding area, and I am sure they lost their business. Now I am telling anyone that would like to read this post, so you can decide if they will lose your business. There are plenty of Chrysler dealerships near Brighton. There is one in Pinckney, Fowlerville, Fenton, etc. If you are looking for a Chrysler vehicle, I hope this helps you determine which dealership you decide to visit. As a side note, I do not post many things and I think this is the very first time I have ever posted anything negative about a company. After the way this company treated me, I just felt obligated to my fellow consumers in the greater Brighton area to share this experience. Happy shopping!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi,, we appreciate the feedback. Our team strives to provide customer service above all else and we regret to find out that this was not the case. We'd like the opportunity to discuss this with you. At your convenience, please reach out to 810-522-4124 and ask for our General Manager, Rick Burt. We look forward to connecting soon.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Champion Chrysler Jeep Dodge Ram of Brighton

The team at Champion Chrysler Dodge Jeep Ram of Brighton is ready to help with your lease or purchase of a new vehicle or pre-owned vehicle purchase. With years of experience and training our team will get you into the vehicle that you've been looking for. Questions Or To Schedule A Test Drive Call/Text 810-324-8699. To keep you safe we deliver! Buy online email chat phone or text 810-324-8760 and we will deliver your next vehicle to your door. FROM OUR SALES FLOOR TO YOUR DOOR IT'S THAT EASY! Discover for yourself why customers choose Champion.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top