1275 W Dickman Rd
Battle Creek, MI 49037

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Sales: 800-865-6185

Used Cars: 800-865-6185

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Henkel Chrysler Dodge Jeep Ram

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

559 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I worked with Doug and Todd.

Reviewed by Add422January 20, 2026

I worked with Doug and Todd. Both were amazing and made me feel comfortable with this HUGE decision. Great teamwork and Eric from finance communications were great also. Thanks Guys.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I've been calling and leaving messages daily.

Reviewed by Van ManJanuary 15, 2026

I've been calling and leaving messages daily. No response to my issues. No after sale service.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

"The Price is the Price" "Fees are how we make our

Reviewed by Van ManJanuary 12, 2026

"The Price is the Price" "Fees are how we make our money"... Promise of things haven't received yet. Nick in vehicle looks like it was covered with fingernail polish.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Henkel Chrysler Dodge Jeep Ram

Established in the 1960's Henkel Chrysler Jeep Dodge Ram has grown to become a premier auto dealer in the Midwest region. Throughout our tenure we have strived to include the best possible customer service with top-notch repair/maintenance work and comprehensive new and used car truck minivan and SUV inventories.

We offer a state-of-the-art showroom Parts & Service Centers and Finance Department. Whether you are in need of a new Chrysler automobile or parts / service for your current vehicle Henkel Chrysler Jeep Dodge of Battle Creek is here to assist you with any of your automotive needs!

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