112 Gold Star Blvd
Worcester, MA 01606

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Sales: 888-393-1618

Used Cars: 888-393-1618

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Harr Chrysler Dodge Jeep Ram

Overall Rating:

4.2 (out of 5)

91% recommend this dealer

410 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dropped my vehicle off for service.

Reviewed by icefish2April 18, 2024

Dropped my vehicle off for service. Was told it would take 3-4 hours. Returned after 3 hours only to hear that it would be another 2 hours. So I opted to wait and my ride left. About an hour later I received a text message telling me I could review my service video. However the vehicle in the video was not my Jeep. At that point they realized that they were working on the wrong car. Finally got my car another hour later. Needless to say I am done with them.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sad when you purchase a brand new vehicle and has recalls

Reviewed by Kevin Chauvin from Worcester MassFebruary 15, 2024

Sad when you purchase a brand new vehicle and has recalls and have to fight to get it repaired. 😢

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Kevin, Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us here at Harr Chrysler Jeep Dodge Ram and we take your feedback very seriously. I would appreciate the chance to address your feedback about the overall level of customer care you have received from our Service Team regarding the repair of a recall on a vehicle you purchased. Can you please email me with your preferred contact information? Kevin Morais General Sales Manager kmorais@harr.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Moving on

Reviewed by Elizabeth Harvey from Worcester maNovember 13, 2023

Up until today I would have given the dealership a five star rating But the follow up and assistance I needed was helpful at all I am making car payments on my totalled car as well as my new car I bought the Gap from them and received little information on how to file and submit cancellation notice just bought my last car from them after 12 years I do think highly of all the staff except 3 I have trying to settle this gap claim since August

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Elizabeth, We appreciate the opportunity to learn more about your experience here at Harr Chrysler Jeep Dodge Ram. Thank you for sharing that you think highly of our Sales Staff, your business is valuable to us. However, I would like to talk to you about the customer service you received during your recent visit. Please email me at your earliest convenience to discuss this further. Thank you for your patience and understanding. Kevin Morais General Sales Manager kmorais@harr.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Harr Chrysler Dodge Jeep Ram

Our dealership is proud to serve Worcester with quality Jeep Ram Dodge and Chrysler vehicles. With models like the Grand Cherokee Ram 1500 Grand Caravan 200 and Wrangler we have something for every taste and need. Come visit us at 110-112 Gold Star Blvd Worcester MA 01606 to see our vehicles and take one for a test drive.

We also provide a full line of services dedicated to our Massachusetts customers. We service all makes and models!From Jeep Ram Dodge and Chrysler car repairs performed by expert mechanics to OEM Jeep Ram Dodge and Chrysler auto parts to car loans our dealership is the smart choice for your automotive needs!

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