Bertera Dodge Chrysler Jeep Ram in Westfield including address, phone, dealer reviews, directions, a map, inventory and more

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167 Springfield Rd
Westfield, MA 01085

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Sales: 866-982-3005

Used Cars: 866-982-4901

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Bertera Dodge Chrysler Jeep Ram

Overall Rating:

4.3 (out of 5)

84% recommend this dealer

69 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Ripped off

Reviewed by Jessica Rice from WORTHINGTONApril 30, 2021

Worst dealership andrea hawley a sales women. Lies out she teeth and ripped us off around 2700 dollars.mutiple times we asked her about using my husbands dodge number and and she kept telling us that they dont do that anymore, and that if a sales person say they used it they are lieing. We asked her to talk to the sales manager she said she did and that he gave us all the discounts there were. We then faxed them the paper work, called left messages, and called the owner and left a message, and they dragged it out until it was to late.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Shot motor at 60,000 miles

Reviewed by Teresa Vazquez from SpringfieldDecember 01, 2018

Shot motor at 60,000 miles on a 2013 dodge ram. dealership offered no help. General manager was rude. Warranty expired teo months ago, but well under the mileage limit.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Great truck, good deal, good experience.

Reviewed by TruckNorm from Coventry, RIJuly 07, 2018

I recently purchased a preowned ram 1500 from Kory and I am satisfied with the experience. I was able to get a good deal on the vehicle it was a pleasure dealing with everyone I met with. I’ll update this review a few months later with any additional follow-up.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Bertera Dodge Chrysler Jeep Ram

At Bertera Dodge Chrysler Jeep and Ram in Westfield MA. we provide a wide assortment of new and pre-owned vehicles specializing in the brands Dodge Chrysler Jeep and Ram. We believe in customer satisfaction backed by outstanding service. We will work hard to gain both your business and your loyalty by keeping it simple.
If you have any further questions regarding our inventory OEM autoparts service department or financing options - please call us at (877) 353-3924. Someone from our staff will be glad to answer anything you want to know.

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