Bertera Dodge Chrysler Jeep Ram in Westfield including address, phone, dealer reviews, directions, a map, inventory and more

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167 Springfield Rd
Westfield, MA 01085

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Sales: 855-523-4429

Used Cars: 855-523-4429

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Bertera Dodge Chrysler Jeep Ram

Overall Rating:

4.2 (out of 5)

79% recommend this dealer

126 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

ANDREA MADE MY TRUCK BUY THE BEST EXPERIENCE

Reviewed by SONJA C CHERRY, RNII from SPRINGFIELD, MAFebruary 20, 2022

I dont know if this is the same Andrea however I bought my 2021 Compass and really enjoyed my truck buying experience. Andrea knew exactly what I wanted without asking. My Compass was everything I had ever wanted! She made my payments affordable by offering me options to choose from and my car buying experience went flawless made possible my her..... Im sorry Yall had horrible experiences however MINES WAS AMAZING!!!!! IM GOING BACK TO THEM AND WOULD CONTINUE TO DO SO!!!!!!!!! ANDREA YOU ROCK GIRLFRIEND!!!!!!!!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

BEWARE - ILLEGAL PRACTICES!

Reviewed by JOHNNY JOHN from Albany, NYNovember 24, 2021

They advertised this price online, but when you go in person they raise it above the actual MSRP. They are running a business that is in violation of the consumer fraud and deceptive business practices act, which is illegal. BEWARE OF ANDREA!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Worst dealership andrea hawley a sales women. Lies out...

Reviewed by Roselos1234May 01, 2021

Worst dealership andrea hawley a sales women. Lies out she teeth and ripped us off around 2700 dollars.mutiple times we asked her about using my husbands dodge number and and she kept telling us that they dont do that anymore, and that if a sales person say they used it they are lieing. We asked her to talk to the sales manager she said she did and that he gave us all the discounts there were. We then faxed them the paper work, called left messages, and called the owner and left a message, and they dragged it out until it was to late.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Bertera Dodge Chrysler Jeep Ram

At Bertera Dodge Chrysler Jeep and Ram in Westfield MA. we provide a wide assortment of new and pre-owned vehicles specializing in the brands Dodge Chrysler Jeep and Ram. We believe in customer satisfaction backed by outstanding service. We will work hard to gain both your business and your loyalty by keeping it simple.
If you have any further questions regarding our inventory OEM autoparts service department or financing options - please call us at (877) 353-3924. Someone from our staff will be glad to answer anything you want to know.

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