Lia Chrysler Jeep Dodge Ram Northampton in Northampton including address, phone, dealer reviews, directions, a map, inventory and more

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263 King St
Northampton, MA 01060

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Sales: 877-768-3048

Used Cars: 877-802-6393

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Lia Chrysler Jeep Dodge Ram Northampton

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

224 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Sales Staff

Reviewed by Fran from Northampton, MASeptember 20, 2022

The salesman, Matthew Midder found me the exact car I wanted Model, Color and Interior. A pleasure to do business with and would recommend to everyone.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks so much for the lovely review of Matthew, Fran! We really appreciate your positive feedback and want to congratulate you on your new car! We are absolutely delighted Matthew located the vehicle that checked all the boxes for you. The whole team wants to wish you pleasant journeys for many years to come. We hope to see you again, so please don't hesitate to give us a call if ever we may be of service to you and your vehicles. It would be our pleasure!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

LIA HAS SAVED ME $ BY TELLING ME TO WAIT4 PROMO

Reviewed by SKIP from WHATELY, MASeptember 19, 2022

i WAS DUE FOR SERVICE AND SCHEDULED WITH HAYLEY FAIRMAN, WHILE IN FOR SERVICE SHE CAME IN THE WAITING ROOM AND TOLD ME i NEEDED TIRES. SHE SAID WE WOULD WAIT FOR THE PROMO B3 G1 WHAT A SAVINGS. I USED TO GO TO GREENFIELD BUT NOT HAPPY WITH THEM. GO LIA FOR SURE!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, Skip! Thanks so much for stopping by to share your positive feedback of Hayley and our service department! We're so happy Hayley was informative and steered you in the right direction. Your satisfaction is so important to us, so please let us know if there is ever anything else we may do for you. We look forward to seeing you again!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Computer scheduling system needs help.

Reviewed by Jeff W. from Hadley,Ma.August 18, 2022

The service was good,but the scheduling system needs -help! I scheduled an appointment 2 wks. in advance,and when I got there my name wasn't in the system! Luckily they sqeezed me In. Another employee told me it- happens a lot. I believe it was Beverly who helped me - through. Jeff W.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Jeff, Thanks for your 4-star review! We sincerely appreciate your feedback and we value your suggestions. Sometimes we do experience some inconsistencies with our scheduling system and we do our best to get through it, such as Beverly did on the day of your visit. We do hope you'll visit us again when the time comes for another service. Please don't hesitate to give us a call if ever we may be of further assistance to you and your vehicles. Take care!

Overall Facilities 5

Customer Service 4

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Lia Chrysler Jeep Dodge Ram Northampton

Welcome to Lia Chrysler Jeep Dodge Ram Northampton!

Located at 55 Damon Rd. in Northampton MA 01060 Lia Chrysler Jeep Dodge RAM Northampton serves customers from the surrounding areas of Amherst Springfield Holyoke and Holyoke MA.

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

Ready to buy? Get a price quote before visiting the dealership.

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