Lia Chrysler Jeep Dodge Ram Northampton in Northampton including address, phone, dealer reviews, directions, a map, inventory and more

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263 King St
Northampton, MA 01060

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Sales: 855-349-5758

Used Cars: 855-349-5758

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Lia Chrysler Jeep Dodge Ram Northampton

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

114 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service

Reviewed by Jim from Holyoke,MaSeptember 15, 2021

I had the oil/filter change and I was met by a very pleasant service Advisor, Alexandra Chambers who kept me informed about the service on my vehicle. After the service was complete the service tech who worked on my car (Steve) was awesome! I will be coming back to your dealership for further service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Jim, Providing quality and efficient service is always our goal, and we are delighted that Alexandra and Steve met your satisfaction! it is our pleasure to assist you in any way possible. Thank you so much for your wonderful review! We look forward to providing you and your vehicle with our best care on your visits to come! Safe travels!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Awesome experience at Lia CJDR of Northampton

Reviewed by Patrick McCarthy from SpringfieldSeptember 01, 2021

I had a very positive experience at Lia Chrysler Jeep Dodge Ram. I was greeted right away by a very friendly service Advisor named Sierra Dawes. She took my information & asked if I needed a ride anywhere ? I told her I had a ride. She called me & told me my Ram pickup was all set less then an hour later. I was very pleased with the service & how Sierra went out of her way to explain exactly what they did on my Truck. The dealership was very clean & everyone was very friendly. They even had snacks & drinks for customers in the dealership. I would 100% recommend Lia to my friends & family. Thanks again Sierra Dawes for a great service appointment.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Patrick, Thank you so much for your wonderful review and recommendation! We are so glad that Sierra provided you with nothing less than the 5-star service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible, and Sierra will be honored to know that you greatly appreciated her service. We wish you the safest of travels- on behalf of Sierra and the entire team!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Thumbs up on service

Reviewed by KRowe from Worthington MAAugust 31, 2021

It was a routine oil change, rotate tires and update on a computer recall. Alexandra Chambers in the service area got me in on time and made sure I received the paperwork I needed as proof that the recall was updated.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We greatly appreciate you taking the time to leave us this wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that Alexandra's efforts could meet your satisfaction. Please do not hesitate to let us know if we may ever be of further service to you in the future. Safe travels!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lia Chrysler Jeep Dodge Ram Northampton

Welcome to Lia Chrysler Jeep Dodge Ram Northampton!

Located at 55 Damon Rd. in Northampton MA 01060 Lia Chrysler Jeep Dodge RAM Northampton serves customers from the surrounding areas of Amherst Springfield Holyoke and Holyoke MA.

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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