Lahti's Jeep in Leominster including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

223 Central St
Leominster, MA 01453

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Sales: 978-425-1412

Used Cars: 978-425-1454

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Lahti's Jeep

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

11 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Sold me a faulty vehicle

Reviewed by Ashley from Clinton MassachusettsMarch 05, 2020

1/8/2020 The car I wanted to look at wasnt at dealer the morning I went to see it, an employees son was using the car as a loaner. Drove another Cherokee, fell in love with the model and signed papers on the one being used as a loaner. Signed papers around 5PM, London a manager comes over to verify Diannes paperwork and says “someone else is coming to look at the car”. There’s no need to lie and make someone uncomfortable while they were signing papers physically purchasing the vehicle. That’s unacceptable. Got the car home next day, got harassed by Diane L asking to write a review for them 3 times by text and email. January 27th Glad I held off, less than 3 weeks of having the car it was making such a loud squealing noise I could hear it from inside my home, call them immediately and was told there were no openings. After 5-10 call backs fighting with Ron and Jaime I got an appointment for the car to be looked at. When asking for a loaner Diane L actually asked me why I needed a loaner. Well I live in Clinton, and am not walking home from Leominster, on the highway. How would I have gotten to work? 1/30/2020 3 days the car is at Lathis supposedly being worked on, I had to call and then found out they sold me a car with a faulty water pump. No update was given to me when the problem was found. 2/1/2020 Another few days goes by without hearing from anyone, I call again. Find out the Water Pump house adapter needs to be replaced too. My cars been there a week now, I call and speak to Jason Fournier the manager. After voicing my concerns, he claims “this happens all the time”. And says “my family has plenty of money, were not here to take yours”. Also tells me “oh your car was actually ready yesterday, we forgot to call you”. You shouldn’t be that entitled when you can’t even run a business. Over $1,000 worth of work put into the car and a few days later- 2/6/2020 car starts making same noise. Dropped off immediately, was told by Ron service manager that a belt was replaced last time, which I was never told. Now the tensioner/tension rod and pulley systems are being replaced too. Car they gave me as a loaner while mine was “being fixed” had a crack in the windshield. Seems everything on their lot is faulty/falling apart. London, Diane L, Ron and Jason gave me the worst car buying experience I have ever had. I truly wish I had purchased a vehicle elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We certainly wish that your experience was exceptional, and we are sorry you are disappointed with us. We try our very best to leave room in our service department for emergencies for our customers and have a loaner immediately available, but in some cases, it takes some time to coordinate. We are not perfect, that's for sure. It is never our intention to sell a vehicle that has a problem, but it is our intention to provide prompt attention when it does happen. Yes, the repair was complicated and ultimately expensive for us, but it was our responsibility since the vehicle was only driven for three weeks and 624 miles before it broke down. Again, we are very sorry that we did not meet your expectations let alone exceed them which is what we strive for. If you would like to discuss further, please feel to call me at 978-537-6466. Jason Fournier, General Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Phenomenal car buying experience!

Reviewed by Cirilo C. from Quincy, MAMarch 21, 2015

I've never thought that buying a car can be an awesome experience. Most dealership now changed the way they do business compared a decade ago. Although there are some dealership who still practice the old style of pressuring there customers to buy a car from them. You have to meet all of them, they refer them to you as their manager, offer you another car or anything that will keep you in their lot. With most people who now search the internet before going out to buy a car, this old trick no longer works. My experienced with LAHTI's Jeep is excellent. Transaction is very smooth and prompt from start to finish. Brian Long is very friendly, courteous, and knowledgeable and he will go the extra mile to please his customers. We bought a 2013 Honda Civic Si the cheapest price we found on the internet. The car was cleaned and polished when we came and ready for the test drive. When we came home after 43 miles drive, we noticed that one of the fog light is hanging out. We contact Brian and he answer right away and promise us to bring the car back for them to fix. Overall the experience is phenomenal. I will highly recommend Lahti's Jeep in Leominster.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

THE place for great Customer Service

Reviewed by KensTrailhawk from Marlborough, MassachusettsFebruary 26, 2015

Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of course my car was not on the lot. But Jason and his team tirelessly looked around for my "perfect" Cherokee. From the beginning of my journey into buying a new vehicle, Jason was always accessible and informative. He let me know what he was seeing and was straightforward with me on availability and cost. Communication was excellent. Ron, dug deep into the available vehicles and called place after place to find what I was looking for. It was a pleasure working with this group. To me, a new car is huge investment and can be intimidating. Jason made the whole experience non-stressful and very easy. Consider me a happy customer! It really is nice to see a family-oriented dealership focused on customer service in the days of selling for commission. Thank you!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Lahti's Jeep

Lahti's Jeep has been serving automotive customers since 1928 and is a true 3rd Generation family business.

We can handle all paperwork from financing through registration and inspection. One-stop shop! Once you buy a vehicle from us you will receive many other benefits including: priority service appointments emergency services shuttle rental or loaners when available and Red Carpet Discounts in our service department.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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