Premier Chrysler Dodge Jeep RAM Cape Cod in Hyannis including address, phone, dealer reviews, directions, a map, inventory and more

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460 Yarmouth Rd
Hyannis, MA 02601

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Premier Chrysler Dodge Jeep RAM Cape Cod

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

109 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.8 (out of 5)

Brand new cars paint is chipping.

Reviewed by JeffM from Cedarville, MAJune 26, 2019

I bought a 2019 Jeep Grand Cherokee Overland with tri-coat pearl paint finish. Not even 6 months later under normal driving conditions it is chipping all along the driver side underbelly and left rear wheel well. I can’t believe a $48K vehicle with a paint job that cost extra is of such poor quality that it can’t last even 6 months. Premier was of no help whatsoever. It took over two weeks for them to get me in to see it. After they took pictures and sent them to Chrysler to see if it would be covered I never heard from them. I had to keep calling them to find out the status of my claim. Premier is wonderful when they are trying to sell you something but they are ghosts when you need them. I’ve learned that Chrysler makes subpar products and Premier sells them. I’ve also learned that Chrysler doesn’t stand behind their products either, as my claim was denied. Chrysler claims it was outside sources that caused the significant chipping. Funny, I’ve been driving the same route in my other vehicle for 6 years and the “outside” sources haven’t affected the cheap paint job at all and has held up perfectly. Suffice it to say I won’t be using Chrysler or Premier for any future purchases.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Jeff, Thank you for your feedback. It's important to us that our customers are always completely satisfied with their vehicles. We would appreciate a chance to discuss the issue with your paint and see how we can help. Please contact me at your convenience so I can work on making things right. Best, Michael Del Buono General Manager 508-589-4518 x5101

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great service, quick in and out

Reviewed by Kathleen from Hyannis, MAFebruary 16, 2019

Amazing experience. In and out in an hour. 20,000 mile check up and oil change. Very happy to have purchased a Jeep because the service repairs top notch for standard check ups

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Kathleen! We take pride in our service department and are happy we can make it an amazing experience for our clients! Thank you for taking the time to give us your thoughts!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.8 (out of 5)

Great experience with sales and service department

Reviewed by Jeffrey from East Sandwich, Massachusetts February 16, 2019

The professional people at the dealership. It’s a great experience everytime we go there. I recommend them highly for all your vehicle needs!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Jeffrey! Thank you for taking to time to review our service. We appreciate our customers!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Premier Chrysler Dodge Jeep RAM Cape Cod

Premier offers the friendly individualized attention of a local store with best-in-class service to delivery a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business service our communities for over 30 years.

As a part of our initiative to constantly improve customer service we eliminated the hassle pressure and wanted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free transparent market based value that you deserve without all the hassles that have occurred in the past.

Ready to buy? Get a price quote before visiting the dealership.

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