Sudbay Chrysler Dodge Jeep RAM in Gloucester including address, phone, dealer reviews, directions, a map, inventory and more

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29 Causeway St
Gloucester, MA 01930

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Sales: 978-381-4070

Used Cars: 978-879-5301

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of Sudbay Chrysler Dodge Jeep RAM

Overall Rating:

4.1 (out of 5)

67% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.8 (out of 5)

Warranty repair

Reviewed by James L from Peabody maMarch 04, 2021

Bought a couple of warranties when I purchased my Jeep Patriot in 2016i need some ding repairs from the warranty I bought I’ve been waiting since October to get fixed haven’t gotten any call back and I’ve been a customer for 20 years not no more

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

great experience

Reviewed by Joe from TownsendAugust 04, 2020

I found a cargurus add the day it was posted for a 2019 Jeep Cherokee. Online price was listed as a great deal, and it was. Contacted the dealer, had a test drive and from there everything was as seamless as could be. Amidst the COVID pandemic they too ALL precautions. Brandon was fantastic to work with, they even found me financing rate my bank of thirty years couldn't beat. This was an A transaction!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Dealership!!

Reviewed by GeneG from Gloucester, MAMay 21, 2018

Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Sudbay Chrysler Dodge Jeep RAM

This philosophy has been the driving force behind the success of Sudbay Family Automotive. Starting with Jim Sudbay in the 1930's the Sudbay family has for four generations served the people of Cape Ann and beyond. Jim's son Donald continued in his father's footsteps and eventually built the present General Motors dealership in 1965. Don and his wife Phyllis reside in Gloucester. His two sons Don Jr. and David now own both Sudbay General Motors and Sudbay Chrysler. Early in their lives Don Jr. and David learned the automobile business from the ground up. Their summer jobs at Sudbay Family Automotive taught them not only about the ma

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