Jeep and Chrysler
New Car Dealership in Waldorf, MD
Overall Rating
3/5
Read dealer reviews
At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.
DARCARS Chrysler Jeep Waldorf also has a service department if you need ongoing support with your new Jeep or Chrysler, DARCARS Chrysler Jeep Waldorf has Jeep-trained mechanics and uses the highest quality parts. If you are in Waldorf, DARCARS Chrysler Jeep Waldorf should be your dealership!
DARCARS Chrysler Jeep Waldorf Reviews
Overall Rating
3/5
7 out of 13 people recommended this dealer
Tons of Jeeps
Reviewed by Compulsive Carbuyer
in Bryans Road, MD
May 27, 2020
Purchased my first brand-new vehicle in 10 years here in late January because the ones I had were junk.
I am a former auto salesman and have owned quite a few cars over the years, so I went in expecting the late winter sales pitch.
I was also expecting to be shoehorned into a vehicle I know I wouldn't be happy with and a price I would regret paying.
I had my target vehicles - both realistic and extremely hopeful.
I met the salesman - Carlos - out in the lot and while looking around, I explained what I wanted - and what I didn't want.
I was shown several options and took a few test drives before settling on the one that had the most features I desired.
Now it was down to price.
Suffice it to say, I didn't pay close to MSRP - no lie - and it was all using their dealer discounts and FCA incentives.
In the end, I purchased my uniquely colored 2020 Cherokee 4X4 and am extremely satisfied with its looks, ride, options and capabilities.
Only regret is getting the base engine.
Yes, it was the least expensive of the engine options and it gets reasonable gas mileage for a 4wd rig, but it doesn't feel right to me.
Disappointed
Reviewed by Alexis
in Maryland
April 07, 2020
If I could give them a minus 5 Stars I would. On March 31 2020 I purchased what I thought was a new 2019 jeep grand limited that had 48 miles. My husband got to the dealership while they were cleaning the car. My husband as several questions on items that he thought were unusual on a new car. Dust in the inside which the sales rep Frank started it was probably from wax when they cleaned it. Also some little scratches where Frank also dismissed by saying you could buff that out. I felt he was honest. Well that was my big mistake. It wasnt till we got it home that my husband said something here is fishy and decided to run a carfax and we found out the jeep had been in an accident. I was just devastated, I couldn't believe it. That information was never disclosed to us. NEVER and I was there for several hours. Well needless to say we went back got our money back and went to koons in tysons corner who were wonderful to work with. I want to warn all of you. If you want a car from this place RUN A CARFAX even if it's new. I have also reported them to darcars corporation. Just do sad that they could try to get away with something like this.
Worst buying experiance ever!
Reviewed by Shawn
in Bethesda, md
May 04, 2014
All I have too say is to stay away from this dealership. The floor manager , I beleive is name is Saee is a crook and should be fired. Sales consultants are not rained and have no clue what they are doing or selling. Waste of time and effort.
