DARCARS Chrysler Dodge Jeep Ram of Marlow Heights in Suitland including address, phone, dealer reviews, directions, a map, inventory and more

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5060 Auth Way
Suitland, MD 20746

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Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:30pm
Tue 7:00am – 7:30pm
Wed 7:00am – 7:30pm
Thu 7:00am – 7:30pm
Fri 7:00am – 7:30pm
Sat 8:00am – 4:00pm

Reviews of DARCARS Chrysler Dodge Jeep Ram of Marlow Heights

Overall Rating:

4.3 (out of 5)

91% recommend this dealer

11 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Never contacted potential buyer.

Reviewed by Ryder from Alexandria, VaNovember 05, 2018

Contacted dealership on cars.com and never got a response. Perhaps they were too busy. Will try one more time and see what happens. Purchased current vehicle from this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

Excellent Buying Experience

Reviewed by White Trailhawk from Brookeville, MDJanuary 09, 2017

Everyone was Friendly, polite and attentive. There was no pressure. The whole team worked very well together. I was always able to reach someone and the deal was completed quickly at the price agreed upon. One of the quickest, and most satisfying automobile buying experiences that I have ever had.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

It's our pleasure to assist! Thank you so much for sharing. We look forward to seeing you again soon!

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent Customer Service

Reviewed by T. Marlowe from Huntingtown, MDSeptember 06, 2016

5 star experience. The entire staff was polite, courteous, and professional. They got me a great deal on new Jeep and I couldn't be happier. From what I understand they are currently under new management, so if you haven't been there recently it's time to check it out! Our sales guy was the absolute best. I recommend asking for Sergy, he was knowledgeable, very willing to assist us w/ any concerns or questions, and made us feel very at home. The finance guy was also extremely helpful. Mr. Marin worked with us to get our financing just right on a very tight budget. He was experienced and also made us feel very comfortable while we were there. Overall, we had a great experience and would highly recommend to our friends.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Wow! Thank you so much for this wonderful review! We are thrilled to have been able to assist you with your new purchase! Thank you again! Enjoy!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About DARCARS Chrysler Dodge Jeep Ram of Marlow Heights

At DARCARS Chrysler Dodge Jeep and Ram of Marlow Heights & DARCARS Automotive Group our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience and the enjoyment it brings that will determine whether we have reached our goals. With that in mind we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

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