Prince Frederick Chrysler Jeep Dodge RAM in Prince Frederick including address, phone, dealer reviews, directions, a map, inventory and more

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265 Solomons Island Rd S
Prince Frederick, MD 20678

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Prince Frederick Chrysler Jeep Dodge RAM

Overall Rating:

4.4 (out of 5)

89% recommend this dealer

18 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DO NOT BUY FROM THEM. PERIOD

Reviewed by SWIRLY GIRL from Washington DCAugust 10, 2021

Purchased a brand new Ram Promaster. They never called me back after I made the purchase. They are unprofessional and misleading. The lady in the accounting department ran my credit without my permission and Chrysler has no record of them applying for Chrysler credit. They offered 90 days until the first payment then said it did not apply to me. There was no discount as a result of them not applying for Fiat Chrysler financing. They apparently have a "relationship" and receive "commission" from the finance company they "chose". The registration of the vehicle was a nightmare. They never registered the vehicle but charged me $500 and said the vehicle did not need to be inspected, I had to pay an additional $500 in taxes on the vehicle. The accountant took time to tell me lengthy stories about her support for Donald Trump and they lied about everything just to sell a car. I sent more than 10 messages and not one person responded, even the General Manager. The key did not work and they never called me to fix it. I had to go to another dealer. When they delivered the vehicle, it was dirty and had footprints on the inside of the van.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.4 (out of 5)

Prince Frederick Dodge

Reviewed by Puddles from Prince Frederick, MarylandJanuary 13, 2015

Buyer beware when you go to Prince Frederick Dodge. The warranties they are selling are sketchy. And good luck getting money back from them that you have paid out. The will dodge you every chance they get.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

4.8 (out of 5)

Smooth transaction

Reviewed by Edward from Lexington Park, MDOctober 16, 2014

Sales pressure was not high, salesman did not lose patience even though it took us all day to complete the sale.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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