Fitzgerald Chrysler Jeep Dodge RAM Lexington Park in Lexington Park including address, phone, dealer reviews, directions, a map, inventory and more

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22231 Three Notch Rd
Lexington Park, MD 20653

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Sales: 301-880-4837

Used Cars: 301-880-4467

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Fitzgerald Chrysler Jeep Dodge RAM Lexington Park

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

78 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We just found our “go to” dealership..

Reviewed by Anna from Alexandria, VAJune 03, 2021

The customer service, knowledge, and honesty is remarkable!! Everyone at the dealership works as a team to ensure the best experience. Extra kudos to Herb Hardy who practically sold us our new vehicle before we even saw it due to his fantastic customer service!! I highly recommend this dealership to everyone and will definitely be a returning customer!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great customer service

Reviewed by Minivan mom from Bushwood, MDApril 22, 2021

Excellent customer service. Painless process trading in my vehicle! The entire process was finished in one afternoon and there really was no haggling. See Alex, he was very helpful.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Horrible service after the sale

Reviewed by donald a Riddle from MechanicsvilleJanuary 15, 2021

Bought 2020 cherokee in july 2020 had to bring to dealership because of a horrible mold smell. They ozone bombed it cleaned the hvac system then said it was good. The smell almost made me gag it was so bad service tech said thats bad. Then called us back said it had to goto a water specialist now they want money from us to fix a defect

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are sorry to hear that you are dissatisfied with service at the moment. The Service Director, Mike Masters, is working to resolve this matter and assist you in any way he can.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Fitzgerald Chrysler Jeep Dodge RAM Lexington Park

The FitzWay is a term developed by Fitzgerald Auto Mall that defines our
business philosophy and acts as a guideline for the way we treat our
customers. It's a part of our unique way of doing business that has helped
differentiate us from other auto dealers. We created the FitzWay philosophy
by listening to our customer's comments over the years both good and bad.
Customers have told us is it's important to treat them with honesty and
respect and to deal in good faith. Our customers also want to receive a
high level of attentive customer service at every level of our operation.
This is what we strive to do every day for every customer.

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