8100 Annapolis Rd
Hyattsville, MD 20784
Sales: 301-841-8247
Used Cars: 301-966-6795
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Hyattsville, MD that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
3.8 (out of 5)
58% recommend this dealer
148 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Buying my first Jeep at Darcars CDJM was an absolute joy!
Buying my first Jeep at Darcars CDJM was an absolute joy!!! My salesperson, Javan Landry has the perfect personality and patience for working like clients like me. Any question asked, he knew the answers and then some. The Financial Service Manager, Joeseph Howard was also exceptional. He took the time to explain EVERY line of my contract and made me feel comfortable with the options that were offered to me. The overall vibe inside of this dealership was very comforting and warm. Not "thirsty" for a sale. Not only did I leave with a beautiful Jeep, I also got a few recommendations to wineries in the woods were I can drive my new ride to and most importantly I was given my first duck:) Overall experience? 10/10
Maximum rating = 5
Very welcoming, knowledgeable, and forthcoming.
Very welcoming, knowledgeable, and forthcoming. Catered to my needs, and made the experience specifically to me.
Dealer Response
Providing outstanding and personalized customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!
Maximum rating = 5
First and for most it’s very unprofessional for them to
First and for most it’s very unprofessional for them to list a car that is not ready and not even inspected. I hate to see this but I went to look at 2019 ford mustang gt. Came to test drive. The car didn’t even turn on bc the battery was dead, one of the sales man jumped started it car was gud and all but there was a check engine light and one of the tire sensor is faulty. It gets worse mind u I have everything ready to get the car they tell the hasn’t been inspected yet if its not inspected why would yall have it listed. Only thing I could say they lying n didn’t want to sell me the vehicle or they holding onto it for someone. But it was a waste of my time to even bother to go look at it. I still don’t know why u have listed if the car is not inspected.I was told the price may go up if it passes inspection. I was a serious buyer ready to buy the vehicle on the spot. One I will say is the sales mane who helped me tried to it work for me and make something happen but there nothing he could do if the vehicle is not inspected.
Dealer Response
Thank you for your feedback. We’re sorry for the inconvenience and understand how disappointing it was to find the vehicle not ready for sale. That’s not the experience we aim to provide, and we appreciate you bringing it to our attention. Please reach out to our Customer Relations team at 1.800.327.2277 or email customerrelations@darcars.com so we can review the situation and assist you directly.
Maximum rating = 5
At DARCARS Automotive Group our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience and the enjoyment it brings that will determine whether we have reached our goals. With that in mind we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.
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