84 Bureau Dr
Gaithersburg, MD 20878
Sales: 877-438-7470
Used Cars: 855-661-1892
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 7:30pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:30pm |
| Tue | 7:00am – 7:30am |
| Wed | 7:00am – 7:30am |
| Thu | 7:00am – 7:30am |
| Fri | 7:00am – 7:30am |
| Sat | 7:00am – 6:00pm |
See all dealerships near Gaithersburg, MD that carry Dodge, Jeep, Chrysler, FIAT, RAM
Overall Rating:
4.7 (out of 5)
90% recommend this dealer
920 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I had a pleasant experience all the way through.
I had a pleasant experience all the way through. The car was exactly what I was looking for and at a great price. I really appreciated the accuracy of the information I received and the profesional interaction I had with Henry, Felipe, and the finance manager. Highly recommended.
Dealer Response
It's our goal to offer an exceptional vehicle purchasing process, and it's wonderful to know you were completely satisfied with your recent experience here at Criswell. Thank you for sharing this great feedback and your recommendations!
Maximum rating = 5
I had a great experience working with Adam Needle at
I had a great experience working with Adam Needle at Criswell Jeep. He helped me get my Jeep three years ago, and recently made the lease return process incredibly smooth — especially since I was coming from out of state. Adam was patient, kind, and very knowledgeable throughout the entire process. Highly recommend working with him!
Dealer Response
Thanks for sharing this positive review! We value your business and truly appreciate your recommendations.
Maximum rating = 5
Had an amazing experience with this dealership.
Had an amazing experience with this dealership. From the service department to the sales department, we were taken care of and provided phenomenal service. The service department was extremely helpful and straightforward in identifying my jeeps service needs and when it was determined to be a lost cause, swiftly got me in touch with a sales rep. Mr. Travis was wonderful to work with and made the buying experience very smooth with minimal pressure. Would highly recommend purchasing from this branch if you're looking for a used or new vehicle.
Dealer Response
Our friendly and professional team is here to help with all of your automotive needs, and it's wonderful to hear about your positive experience. We value your continued business and truly appreciate this positive feedback!
Maximum rating = 5
We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.
At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.
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