Hebert's Town & Country Chrysler Dodge Jeep RAM in Shreveport including address, phone, dealer reviews, directions, a map, inventory and more

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1155 E Bert Kouns Industrial Loop
Shreveport, LA 71105

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Sales: 318-221-9000

Used Cars: 318-402-4637

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 7:00pm

Reviews of Hebert's Town & Country Chrysler Dodge Jeep RAM

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

1339 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I went in for just an oil change at the express desk, no...

Reviewed by LrwagSeptember 17, 2021

I went in for just an oil change at the express desk, no one there. Waited a bit 7-8 min, still no one so called main dealer number and she said there should be 2 people there, I said nope. A few minutes later a guy Justin showed up, he was very apologetic for not being there. They took the car in, did the oil change etc, then I realized I had an email for $10 off service and showed him that and he adjusted my bill. At the end he also washed my car in apology for not being at the desk and asked to rate him a 10 on the reviews. I have been a supervisor myself in healthcare and tho a woman expect a 10 to be perfect. I appreciate the effort to “make it up to me” but have found dealerships rather condescending to females and a 10 is still perfect in my book and they weren’t, I give them a good rating.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 4

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I always have a pleasant experience at this dealership....

Reviewed by CClantonSeptember 16, 2021

I always have a pleasant experience at this dealership. The employees are knowledgeable and always friendly.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi there, It is nice to know that you have always found our team to be knowledgeable and friendly. Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram and we look forward to working with you in the future.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Here was very friendly, sincere, helpful, and patient....

Reviewed by gdc41477September 12, 2021

Here was very friendly, sincere, helpful, and patient. We bought a vehicle from him and we live out of state. He helped make the process easy and allowed us to take them time we needed to make decisions. He is available to answer questions and help with any questions or needs of his customer. If you are looking for a vehicle, he is your guy.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We would like to thank you for this thoughtful 5-Star review! We appreciate your business and we can't wait to see you again soon!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Hebert's Town & Country Chrysler Dodge Jeep RAM

Hebert's Town & Country Chrysler Dodge Jeep Ram - New and Used Car in Shreveport and City Bossier Louisiana Area

Hebert's Town and Country Chrysler Dodge Jeep Ram is a certified Chrysler Five Star dealership with a huge inventory of high quality new and used cars in Shreveport Louisiana. The team at Hebert's Town and Country Dodge Chrysler Jeep Ram believes that customer service means making your vehicle buying experience an enjoyable one and we are proudly serving the Bossier City LA area with new 2012 - 2013 Chrysler Dodge Ram and Jeep and sll-new 2013 Dodge Dart vehicles. Our Web site helps us to fulfill this mission by providing

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